Cricket Wireless Authorized Retailer

4.7
263 reviews
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Business Details

5165 Garth Rd Ste 200, Baytown, TX
77521, United States
(281) 421-3733
https://www.cricketwireless.com/stores/tx/baytown/5165-garth-rd-ste-200
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About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Baytown store today.

Location

Cricket Wireless Authorized Retailer
5165 Garth Rd Ste 200, Baytown, TX
77521, United States

Hours

Reviews

4.7
263 reviews
5 stars
235
4 stars
7
3 stars
5
2 stars
0
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Inaara, Jose, and Sierra, highlighting their ability to assist with phone upgrades and service changes.

Product Knowledge

Several reviews noted that employees demonstrated good product knowledge, helping customers choose the right devices and plans.

Mixed Experiences

While many customers had positive experiences, some reported issues with specific representatives, particularly regarding upselling and handling returns.

Store Environment

Customers appreciated the store's atmosphere, describing it as bright and welcoming, contributing to a pleasant shopping experience.

Language Support

The store received positive feedback for offering services in multiple languages, making it accessible to a broader customer base.
  • DR
    Daniel Ru
    Oct 13, 2025
    5.0
    Inaara was so helpful and smart. She started by asking what our budget was and worked within it. This was the easiest experience I've ever had getting a new phone line.
  • TM
    Timothy Morgan
    Sep 20, 2025
    5.0
    Inaara was a great help when it came down to my budget! She really went out of her way. I can't think of another cricket store I'd like to come to besides this one because the service was awesome! Even though she's a Texans fan!
  • EG
    Eddie Gomez
    Sep 4, 2025
    5.0
    Inaara (Assistant Manager) was DEFINITELY a Life saver in my complicated upgrade situation. She was very professional, knew how to simplify without oversimplifying information, always had an answer when I brought up a question, and made things easier when it came to making the best decision for my upgrade. Overall, Inaara made this experience very easy and I will always go this cricket specifically because I know I’ll get the best customer service.
  • DN
    Delia Navarro
    Aug 27, 2025
    5.0
    Super great service and amazing prices
  • FA
    Fernando Arce
    Jul 28, 2025
    5.0
    Super amables 100% recomendable hablan español
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Frequently Asked Questions About Cricket Wireless Authorized Retailer

What types of cell phone plans does Cricket Wireless Authorized Retailer in Baytown offer?

Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data, and no annual contract.

Where is Cricket Wireless Authorized Retailer located in Baytown?

The store is located at 5165 Garth Rd Ste 200, Baytown, TX 77521, USA.