Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 815 W Main St in Woodbury, TN 37190
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
206 reviews
5 stars
177
4 stars
9
3 stars
6
2 stars3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and knowledgeable, with many customers praising individual employees like Nikki and Ian for their exceptional service.
Efficiency
Customers frequently mention quick service and timely assistance, with many reporting being in and out of the store in a short amount of time.
Product Knowledge
The staff is noted for their expertise in explaining products and services, helping customers find the best options for their needs.
Mixed Experiences
While many reviews are positive, there are some negative experiences related to product issues and customer service failures, particularly regarding returns and refunds.
- TMTim Miles4 days ago5.0Fantastic customer service.Very helpful and knowledgeable. Highly recommend.
- RDROBERT DONAHUEDec 22, 20255.0Staff is always friendly,helpful ,and. knowledgeable
- PWPallie WeaverDec 19, 20255.0Nikki Pillow is great. She does everything she can to help the client and have a satisfied customer.
- RCRyan CDec 8, 20255.0Nikki was such a blessing to work with.
- TNTracy NealDec 3, 20255.0Nikki at Russell Cellular was extremely helpful and I would highly recommend anyone to do business there. I have had a very good experience.
Frequently Asked Questions About Verizon
What types of products does Verizon at 815 W Main St in Woodbury offer?
Verizon offers Verizon Wireless services, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options.
What are the store hours for Verizon in Woodbury, TN?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon in Woodbury offer in-store pickup or curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services.
What payment options are accepted at Verizon Woodbury?
Verizon accepts American Express, cash, Discover, MasterCard, and Visa as payment options.
Is Verizon Woodbury wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
How can I schedule an appointment or manage my Verizon account for the Woodbury store?
You can schedule services and manage your account using the My Verizon app available at https://apps.apple.com/us/app/my-verizon/id416023011 or via their website.
What are some nearby dining options customers can visit before or after shopping at Verizon Woodbury?
Nearby restaurants include The Lunch Box (barbecue), Tasty B’s, DJ’s Pizza and Steakhouse, Subway, Hardee’s, Sonic Drive-In, China Star, Golden Greek, and Chilangos Mexican Restaurant.
Are there any medical or health-related facilities near the Verizon Woodbury store?
Yes, nearby medical facilities include Fast Pace Dermatology, Coomes Well Adjusted Chiropractic, Fast Pace Primary Care, Fast Pace Health Urgent Care, and Woodbury Dental Partners.
Where can customers find banking services near the Verizon store in Woodbury?
Customers can visit Old National Bank and First National Bank, which are located nearby for banking needs.
Does Verizon Woodbury have any community involvement or local associations?
Yes, Verizon Woodbury is affiliated with RC Cares and participates in Community Outreach programs.