Verizon

4.5
338 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Union City, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1315 W Reelfoot Ave, Union City, TN
38261, United States

Hours

Reviews

4.5
337 reviews
5 stars
275
4 stars
21
3 stars
11
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Sed, Taylor, and Peyton.

Wait Times

Several reviews highlighted long wait times in the store, with some customers expressing frustration over delays in service.

Billing Issues

A few customers reported confusion and dissatisfaction regarding billing practices and charges, indicating a need for clearer communication.

Overall Experience

Most customers reported positive experiences, with many stating they would recommend the store and its staff.
  • KY
    Kayla Yates
    Dec 17, 2025
    5.0
    Very helpful and friendly
  • JT
    James Towater
    Dec 15, 2025
    5.0
    Peyton, my salesperson, was courteous, helpful and informative. I will ask for him in the future if I have any questions or concerns
  • KV
    Kevin Vanbrocklon
    Nov 28, 2025
    1.0
    They added coverage onto both my phone to jump my bill up to 165$ finally figured out they my bill was so high. Got that fixed was suppose to be 105 now for the past 2 months my bill has gone up 5$. If you want honest phone service don’t come here it’s been nothing but heartache and sliminess.
  • CM
    Chris Menees
    Oct 8, 2025
    4.0
    Elexius was AWESOME and was very patient with our transaction and transition to new phones!
  • LB
    Lucas Berner
    Sep 9, 2025
    5.0
    Great

Frequently Asked Questions About Verizon

What types of products does Verizon in Union City offer?

Verizon offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and home internet services.

What services are available at the Verizon Authorized Retailer in Union City?

Services include new lines, device upgrades, purchasing new devices, and accessories.