Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Union City, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
335 reviews
5 stars
274
4 stars
21
3 stars
11
2 stars5
1 star
24
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being knowledgeable, helpful, and professional, with specific mentions of employees like Sed, Taylor, and Demetrius.
Customer Service
Overall, customers reported positive experiences with customer service, highlighting patience and attentiveness from staff.
Wait Times
Several reviews indicated long wait times, with some customers expressing frustration over delays in service.
Store Environment
The store was noted for being clean and organized, contributing to a pleasant shopping experience.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding service after the sale and billing issues.
- CMChris MeneesOct 8, 20254.0Elexius was AWESOME and was very patient with our transaction and transition to new phones!
- LBLucas BernerSep 9, 20255.0Great
- NTNicky ThomasAug 1, 20255.0Peyton was very efficient, patient and knowledgeable.
- TKTony KeetonJul 24, 20251.0It is the only Verizon store in my town. Each time I go it is the waste of an entire day. They usually only have one associate in the store. This last time it was over an hour and fifteen minutes before I was even recognized. It has been over an hour and 45 minutes and I am still sitting here waiting.
- LHLinda HolleyJul 9, 20254.0Taylor was very clear in explaining the phone information, billing and cost.
Frequently Asked Questions About Verizon
What types of products does Verizon in Union City offer?
Verizon offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and home internet services.
What services are available at the Verizon Authorized Retailer in Union City?
Services include new lines, device upgrades, purchasing new devices, and accessories.
What are the store hours for Verizon in Union City?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 7 PM, and Sunday from 12 PM to 7 PM.
Does this Verizon store offer in-store pickup?
Yes, in-store pickup is available at this location.
Which payment options are accepted at Verizon in Union City?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon in Union City provide recycling options for electronics?
Yes, the store offers electronics recycling services.
Are there any nearby mobile phone stores to Verizon in Union City?
Yes, nearby mobile phone stores include Victra — Verizon Authorized Retailer, MobileNation, and AT&T Store, which you can visit for comparisons or additional services.
What dining options are near Verizon in Union City?
Nearby dining options include Arby's and Sammies sandwich shops, perfect for grabbing a bite before or after your visit.
Where can I find shipping or mailing services near Verizon in Union City?
You can find UPS Authorized Shipping Outlet and Mail and More nearby for your courier and mailing needs.
What brands of wireless devices can I find at Verizon in Union City?
The store carries top brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands like Casemate and Otterbox.