Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Springfield, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
393 reviews
5 stars
312
4 stars
17
3 stars
8
2 stars
11
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Employees are consistently described as friendly, knowledgeable, and helpful, providing excellent customer service.
Professionalism
Staff members demonstrate professionalism and patience, effectively addressing customer needs and concerns.
Product Knowledge
Many reviews highlight the staff's extensive knowledge about products and services, aiding customers in making informed decisions.
Teamwork
Customers appreciate the collaborative efforts of the staff, noting that they work well together to enhance the shopping experience.
Wait Times
Some customers reported long wait times, especially when the store was busy, indicating a need for more staff during peak hours.
- JNJoselin Nieto6 days ago5.0I can’t finish expressing how great of a service we received from Dylan ! Very Knowledgeable and Willing to actually help his customers out
- SGSteve GallagherNov 16, 20251.0Been waiting for hours and no one is here to help
- ALAlli LoreNov 8, 20254.0Workers were super sweet and patient thank yall so much!
- CLCarlotta LeeNov 4, 20255.0Dillon was very helpful & took care of my husband & I thoroughly.
- DDDebra DobisOct 10, 20255.0Caleb explained the details of switching my service to Verizon in terms that I could understand. He was patient and answered all of my questions. I was then able to explain it to my husband, who then went back to the store today to purchase phones and get new service!! Thank you Caleb!!
Frequently Asked Questions About Verizon
What types of products does Verizon store in Springfield, TN offer?
Verizon offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon located at 3536 Tom Austin Hwy, Springfield, TN?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
What payment methods are accepted at this Verizon authorized retailer?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon offer in-store pickup services?
Yes, Verizon offers in-store pickup for orders.
How can I schedule services or appointments with Verizon?
You can schedule services using the My Verizon app, available at https://apps.apple.com/us/app/my-verizon/id416023011 or via quick link https://m.vzw.com/naR38wFT?locationcode=0922701.
What brands are available at Verizon store in Springfield?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like CaseMate and OtterBox.
Is Verizon located near any popular coffee shops where I can grab a drink before visiting?
Yes, there are two Starbucks locations nearby, one categorized as a coffee shop and restaurant, and another as a coffee shop and smoothie/juice bar, where you can enjoy coffee or refreshments before your visit.
What eateries are close to Verizon for a meal after shopping?
Nearby restaurants include Applebee's Grill + Bar, Pizza Hut, China One (Chinese restaurant), Penn Station East Coast Subs, Galbiya Korean Cuisine, and Backroads Bar and Grill, offering a variety of dining options.
Are there any fitness centers near the Verizon store in Springfield?
Yes, there are fitness centers nearby including GetFit which also offers pharmacy services, and Get Fit Anytime gym for your workout needs.
Does the Verizon store support recycling of electronics?
Yes, Verizon participates in electronics recycling programs at this location.