Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Sparta, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
295 reviews
5 stars
241
4 stars
20
3 stars
6
2 stars3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, especially April, for being friendly, knowledgeable, and helpful.
Professionalism
Several reviews highlighted the professionalism of the employees, noting their ability to answer questions and provide assistance effectively.
Store Environment
Customers appreciated the clean and welcoming atmosphere of the store.
Efficiency
Many reviews mentioned quick service and minimal wait times, with customers being in and out swiftly.
Mixed Experiences
While most feedback was positive, some customers reported issues with service, including problems with promotions and communication.
- TWtimothy williamsNov 16, 20255.0This is an absolutely great location to get anything done with verizon. I cannot say anything short of a perfect experience dealing with Miss April Redden. She's very knowledgeable and get things done. After being on the phone with customer service for 7 hours that's not a lie or an exaggeration and going to another location with zero assistance Miss April did everything in her power to get my situation taken care of and then even made it better. Helping me get my phone turned on phone number shifted over my bill reduced a credit on my account. I was an AT&T customer for 15 years I got tired of the BS and switched over to Verizon and I was almost ready to back out of Verizon after going through a bunch of BS to try to get my stuff situated. But Miss April turned everything around I will never do business with anybody in Verizon outside of her. She deserves to raise and a bonus Verizon if any of you higher-ups are going to read this message I promise you you will not find a better employee. That takes care of her customers. I have told other people that I know that this is the the store to go to. Miss April if you read this review thank you very much and you are greatly appreciated
- TLTina LomaxNov 8, 20255.0April was phenomenal when we went in the store. She stayed late to help us fix our phones that went ballistic.
- TSTanza SeibeckOct 8, 20255.0April made sure I got everything I wanted and hooked me up with all the deals. Very friendly and made sure I understood everything before I left. Would definitely go back.
- VGVickie GreeneOct 4, 20255.0Your team member, Tanner was very knowledgeable, professional, and took the time to answer and explain any questions I had.
- JJJaydaSep 27, 20255.0Lady name April help me out n she got me on the right track. Will come back
Frequently Asked Questions About Verizon
What products does the Victra Verizon Authorized Retailer in Sparta offer?
Victra offers a full range of wireless devices, including phones, tablets, home internet, smartwatches, accessories, and more.
What brands can I find at the Victra Verizon store in Sparta, TN?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands like Casemate, Otterbox, and Mophie at the store.
What services are available at the Victra Verizon Authorized Retailer in Sparta?
The store provides services including new lines activation, device upgrades, new device purchases, and accessories sales, along with in-store pickup.
What are the operating hours of Victra Verizon in Sparta, Tennessee?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Which payment options does the Victra Verizon store accept?
They accept American Express, Discover, Mastercard, Visa, cash, and mobile payment options such as Apple Pay, Android Pay, and Samsung Pay.
Does Victra Verizon in Sparta offer in-store pickup or delivery?
Victra offers in-store pickup but does not provide delivery services.
Is there free Wi-Fi available at the Victra Verizon Authorized Retailer in Sparta?
Yes, the store offers free Wi-Fi to its customers.
How can nearby places like Subway or Walmart enhance my visit to the Victra Verizon store in Sparta?
After shopping at Victra Verizon, you can grab a quick meal at Subway or do your grocery shopping at Walmart Sparta - Sam Walton Dr, both located nearby for your convenience.
Are there healthcare services close to Victra Verizon in Sparta that I can visit?
Yes, nearby healthcare facilities include Results Physiotherapy Sparta, DaVita Sparta Dialysis, and Fast Pace Primary Care, which can be convenient if you have medical needs while visiting the area.
Can I find other mobile phone or electronics stores near Victra Verizon in Sparta?
Yes, there are several nearby mobile phone stores and electronics retailers, including another Verizon store, and Victra itself as a Verizon Authorized Retailer, offering more options for your technology needs.