Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 4310 Hwy 66 in Rogersville, TN 37857
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
192 reviews
5 stars
157
4 stars
11
3 stars
3
2 stars
5
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Dan, Stephen, and Stacy.
Technical Assistance
Customers appreciated the patience and expertise of staff in resolving technical issues and assisting with phone setups.
Store Environment
The store was described as welcoming and friendly, although some reviews mentioned issues with temperature and wait times.
Mixed Experiences
While many reviews were positive, there were also complaints about poor service, lack of professionalism, and issues with billing or device quality.
Recommendations
Several customers highly recommended the store and specific employees for their excellent service and support.
- JTJim TuckerNov 14, 20255.0Dan is extremely knowledgeable about the phones and operations. Very helpful, anytime we have questions.
- NSnathan spearsOct 28, 20255.0Daniel is great!Answered all my questions and was super helpful. Made it all a breeze!
- BDBOB DENNINGJul 3, 20255.0The Manager handled my situation and went above and beyond to get everything in the right perspective for use of my phone.
- CFCindy FosterJun 30, 20255.0I’m not tech savvy but these guys are patient and informative. They answered all my questions and were very helpful.
- WBWilma BeechyJun 16, 20255.0My sister bought a new phone and Dan helped us with it. He was great.
Frequently Asked Questions About Verizon
Where is Russell Cellular Verizon store located in Rogersville, TN?
The store is located at 4310 Highway 66 S, Ste B, Rogersville, TN 37857.
What are the operating hours of Russell Cellular in Rogersville?
The store is open Monday through Saturday from 9 AM to 7 PM and on Sunday from 11 AM to 5 PM.
What types of products does Russell Cellular offer?
They offer Verizon Wireless products including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid plans.
Which brands are available at Russell Cellular in Rogersville?
Brands include Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Does Russell Cellular provide in-store and curbside pickup services?
Yes, they offer both in-store pickup and curbside pickup.
What payment options are accepted at Russell Cellular?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is the Russell Cellular store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Are appointments required to visit the Russell Cellular store?
No, appointments are not required to visit the store.
What nearby dining options are available close to Russell Cellular?
Nearby restaurants include Little Caesars Pizza, Arby's, Pal's Sudden Service, Bojangles', Mi Casa Mexican Restaurant, McDonald's, El Paraiso Mexican Grill, and Papa Johns Pizza.
How can customers combine their visit to Russell Cellular with local services nearby?
While visiting Russell Cellular, customers can access services like Walgreens pharmacy, Western Union money transfers, or get a haircut at Great Clips, all located nearby for convenient stops before or after their shopping.
Are there any healthcare facilities near Russell Cellular in Rogersville?
Yes, nearby healthcare options include Wing and Wing Family Dentistry, Rural Health Services Consortium, Rogersville Medical Complex, Rural Health Services Pharmacy, and Hawkins County Memorial Hospital.