Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Pulaski, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
265 reviews
5 stars
243
4 stars
11
3 stars3
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Stacie and Trenton.
Service Quality
While most experiences were positive, there were a few complaints about inconsistent service, including long wait times and unhelpful responses from some associates.
Staff Knowledge
Many reviews highlighted the staff's expertise in handling customer inquiries and providing thorough explanations about products and services.
Store Environment
Customers appreciated the welcoming atmosphere and cleanliness of the store, contributing to a pleasant shopping experience.
- CHCandace Hinzman1 day ago1.0I've been here waiting for an hour and a half and the associate as just now acknowledge me and and another customer. It's horrible. No better than calling Verizon customer service. It's pathic that you pay as much as you do for phone service and can't get waited on. 😢 The sad thing is she doesn't know what she is doing and nobody is here to help her. She keeps making phone calls to have them help her through the process. It's so frustrating. This appt was for a simple question that's it. Hard to believe that just a month ago I came in and had wonderful service but today yeah no so good.
- SFSue FoxNov 21, 20255.0Staff is friendly and very knowledgeable. Stacie was awesome!
- JEJohn EslickOct 3, 20255.0Great group of dedicated employees, handling multiple customers all at once extremely well! KUDOS to Blake & Elijah!
- OYOlivia YanuszeskiSep 29, 20255.0Stacy and Eli went above and beyond to help me and everyone else in the store. They even stayed past closing to help me. I don’t think 5 stars are enough!
- JHJohn HaussAug 27, 20255.0I love straight talk. I came in, met Blake and hit him with a ton of questions while he was troubleshooting my cell phone. The man was so informative I even asked about a restaurant I had passed, and he not only talked about that, he also recommended another one he was sure I would like. if only every retail store were this helpful the world would be a better place. Thank you Blake, you are the model retail employee.
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon in Pulaski, TN offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for the Verizon Authorized Retailer in Pulaski?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 6 PM, and Sunday from 12 PM to 5 PM.
What payment options are accepted at Verizon in Pulaski?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon in Pulaski offer in-store pickup for online orders?
Yes, Verizon offers in-store pickup services for online orders.
Is there a recycling program available at this Verizon store?
Yes, the store offers electronics recycling services.
How can I contact the Verizon Authorized Retailer in Pulaski?
You can contact the store by phone at +1 931-424-3167 or via email at Info@victra.com.
Where is the Verizon store located in Pulaski, TN?
It is located at 1653 W College St, Ste 8, Pulaski, TN 38478, USA.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Pizza Hut, La Fuente, KFC, Subway, and 11 South Eats, offering a variety of dining options from Tex-Mex to fast food.
What nearby stores can I visit along with Verizon for other shopping needs?
You can visit Dollar Tree for discount shopping, Hibbett Sports for sporting goods, The Home Depot for home improvement, and Cato Fashions for women's clothing.
Are there any nearby services for financial or health-related needs close to Verizon Pulaski?
Yes, nearby services include Check Into Cash, 1st Franklin Financial, Jackson Hewitt Tax Service for financial needs, and Fast Pace Health Urgent Care and Pulaski Dental for health services.