Verizon

4.8
269 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Pulaski, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1653 W College St, Pulaski, TN
38478, United States

Hours

Reviews

4.8
265 reviews
5 stars
243
4 stars
11
3 stars
3
2 stars
0
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Stacie and Trenton.

Service Quality

While most experiences were positive, there were a few complaints about inconsistent service, including long wait times and unhelpful responses from some associates.

Staff Knowledge

Many reviews highlighted the staff's expertise in handling customer inquiries and providing thorough explanations about products and services.

Store Environment

Customers appreciated the welcoming atmosphere and cleanliness of the store, contributing to a pleasant shopping experience.
  • CH
    Candace Hinzman
    1 day ago
    1.0
    I've been here waiting for an hour and a half and the associate as just now acknowledge me and and another customer. It's horrible. No better than calling Verizon customer service. It's pathic that you pay as much as you do for phone service and can't get waited on. 😢 The sad thing is she doesn't know what she is doing and nobody is here to help her. She keeps making phone calls to have them help her through the process. It's so frustrating. This appt was for a simple question that's it. Hard to believe that just a month ago I came in and had wonderful service but today yeah no so good.
  • SF
    Sue Fox
    Nov 21, 2025
    5.0
    Staff is friendly and very knowledgeable. Stacie was awesome!
  • JE
    John Eslick
    Oct 3, 2025
    5.0
    Great group of dedicated employees, handling multiple customers all at once extremely well! KUDOS to Blake & Elijah!
  • OY
    Olivia Yanuszeski
    Sep 29, 2025
    5.0
    Stacy and Eli went above and beyond to help me and everyone else in the store. They even stayed past closing to help me. I don’t think 5 stars are enough!
  • JH
    John Hauss
    Aug 27, 2025
    5.0
    I love straight talk. I came in, met Blake and hit him with a ton of questions while he was troubleshooting my cell phone. The man was so informative I even asked about a restaurant I had passed, and he not only talked about that, he also recommended another one he was sure I would like. if only every retail store were this helpful the world would be a better place. Thank you Blake, you are the model retail employee.

Frequently Asked Questions About Verizon

What types of wireless devices does Verizon in Pulaski, TN offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for the Verizon Authorized Retailer in Pulaski?

The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 6 PM, and Sunday from 12 PM to 5 PM.