Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Paris, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Brandon, Alyssa, and Taylor.
Wait Times
Several reviews highlighted long wait times for service, with some customers expressing frustration over being ignored or having to wait excessively.
Product Knowledge
Customers frequently noted the staff's expertise in explaining products and services, contributing to positive experiences.
Mixed Experiences
While many reviews were positive, there were also complaints about poor service and unresolved issues, indicating inconsistency in customer experiences.
Store Environment
The store was described as clean and well-organized, contributing to a pleasant shopping experience.
JJ
James Jordan
5 days ago
1.0
I will never get phones here for myself or employees I was waiting on one to get a phone after an hour me ( a 54 yo woman) needed to urinate I have a kidney problem I was refused rest room almost peed on myself and the staff there are the rudest people go down the street to boost they have great customer service I would have been real embarrassed if I hadn't made it down the street lost a business contract on phones due to a bathroom sounds counter productive to me hum
ZM
Zane Mason
Nov 7, 2025
5.0
Great service
JJ
Jenny Johnsonius
Nov 3, 2025
5.0
Met needs
CM
Charis Murrell
Sep 20, 2025
5.0
Brandon was very nice and helpful! He helped us get our phone upgraded.
CZ
clayton zazik
Aug 24, 2025
5.0
Me and my fiancé went in to see what upgrades were available. Tonie took great care of us got us the best deal possible.