Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Paris, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
513 reviews
5 stars
415
4 stars
44
3 stars
12
2 stars
13
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Nate, Brandon, and Alyssa for their exceptional service.
Wait Times
Several reviews noted long wait times for service, with some customers feeling ignored or unacknowledged during their visits.
Store Management
There were mixed reviews regarding store management, with some customers expressing dissatisfaction with how issues were handled, particularly regarding billing and service problems.
Product Knowledge
Customers frequently highlighted the staff's product knowledge, which contributed to positive experiences when selecting and upgrading devices.
- DRDillon RJan 3, 20265.0Latrell went out of his way to fix my issue with a new phone. He did not ask or even mention to give him a shoutout or review it’s just good to know there a some people still out there with customer service. 10 stars
- CWChad WalbrownDec 12, 20255.0Our visit to the Verizon store this evening was the very best experience we’ve ever had going into a phone store! Our associate was extremely knowledgeable and made the process of replacing a lost phone effortless. I wish everyone had the patience and knowledge this man had.
- DLDaRcy LouerDec 7, 20255.0@ my local Verizon store in Paris, TN. the service is FABULOUS! Today while picking up my upgraded phone I saw Nate give me AND another customer 5* service with a smile. Working customer service any day can be stressful but near the holidays makes it even more so. Nate seemed to not only know what he was doing but did it with a smile. Thanks Nate for the EXCELLENT care today!
- MHMolly HarrisDec 7, 20255.0I recently had the pleasure of being very well taken care of by Nate at the Paris Verizon location. Hands down best customer service and care.
- BBBJDec 1, 20255.0Had phone issues & stopped by. AI took over & I couldn't get rid of it. Very friendly & knowledgeable. Fixed it fast. Thanks
Frequently Asked Questions About Verizon
What products does Verizon in Paris, TN offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon at 1150 Mineral Wells Ave, Paris, TN?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon in Paris, TN offer in-store pickup services?
Yes, Verizon offers in-store pickup services for customers.
Which brands of wireless devices and accessories are available at this Verizon location?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, and more.
What payment options are accepted at Verizon in Paris, TN?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I find free Wi-Fi at the Verizon store in Paris?
Yes, the store provides free Wi-Fi for customers.
What languages are supported by the Verizon store in Paris, TN?
The store offers services in English and Spanish.
Which nearby stores can I visit after shopping at Verizon in Paris, TN?
Nearby stores include GameStop for video games, Gordmans and Peebles for department shopping, and Harbor Freight for hardware supplies.
Are there any nearby entertainment or dining options close to Verizon in Paris, TN?
Yes, you can visit Memorial Plaza - GameStop for entertainment and Papa John's Pizza for dining nearby.
What nearby services could be useful when visiting the Verizon store at Paris, TN?
Nearby useful services include Western Union for financial needs, SOHO Nail Spa for beauty treatments, and Minute Key for locksmith services.