Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Ooltewah for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
216 reviews
5 stars
122
4 stars
27
3 stars
20
2 stars
10
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and a lack of attention to customer needs.
Efficiency
Several reviews highlighted long wait times and inefficient service, with some customers feeling ignored or unacknowledged during their visits.
Knowledgeability
While some employees were noted for their knowledge and ability to assist customers effectively, others were criticized for lacking product knowledge and making errors.
Store Management
There are concerns regarding store management and employee training, with some customers expressing dissatisfaction with how staff handled their inquiries and issues.
Overall Experience
Experiences varied widely; some customers reported excellent service and quick resolutions, while others had frustrating encounters that led to considering switching providers.
- CPCraig PhillipsOct 20, 20255.0Always had good service here.
- JJJenniferOct 17, 20255.0Needed to upgrade my phone and the process was easy, friendly and efficient.
- BCBob CohenSep 30, 20255.0Very helpful, but make sure you visit during less busy times of day so that you can get service more readily.
- MHMarian HardwickFeb 15, 20184.0Great help with my problem.
- DSDonna J. SwaffordDec 18, 20173.0Disinterested, impersonal staff... smh...
Frequently Asked Questions About Verizon
What are Verizon Ooltewah's store hours?
The Verizon store in Ooltewah is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Ooltewah, TN?
The Verizon store is located at 8985 Old Lee Hwy, Ste 101, Ooltewah, TN 37363.
Can I order a phone online and pick it up at the Verizon Ooltewah store?
Yes, you can place orders online and choose in-store pickup at the Ooltewah Verizon store.
What brands of smartphones does Verizon Ooltewah offer?
Verizon Ooltewah offers popular smartphone brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does the Verizon store in Ooltewah support 5G devices?
Yes, Verizon provides the latest 5G smartphones such as iPhone 15, Google Pixel 8, and Samsung Galaxy S23, along with a reliable 5G network.
What services and products are available at Verizon Ooltewah?
They offer mobile plans, wireless internet plans, voice plans, as well as business cell phones, mobile hotspots, tablets, and laptops.
What payment methods does Verizon Ooltewah accept?
Verizon Ooltewah accepts checks, debit cards, and mobile NFC payments; cash-only payment is not required.
Are there dining options near Verizon Ooltewah?
Yes, nearby dining options include Panda Express for Chinese fast food, Salsarita's Fresh Mexican Grill for Tex-Mex cuisine, Chick-fil-A for chicken fast food, and Starbucks for coffee and drinks.
What other mobile phone stores are near Verizon in Ooltewah?
Nearby mobile phone stores include the Sprint Store, AT&T Store, and Cell Surgeon - Ooltewah for mobile phone sales and repairs.
Can I visit other services or shops near Verizon Ooltewah?
Yes, nearby you can find SmartBank for financial services, Aspen Dental for dental care, and Supercuts for hair salon services.