Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Morristown for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
337 reviews
5 stars
193
4 stars
49
3 stars
26
2 stars
22
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and knowledge, others were reported as rude or unhelpful.
Staff Knowledge
Several customers highlighted the staff's knowledge and ability to resolve issues effectively, particularly mentioning specific employees like Mason and Greg.
Wait Times
Customers frequently mentioned long wait times, with some expressing frustration over inadequate staffing during busy periods.
Store Experience
Overall, the store environment was described as friendly and clean, but there were complaints about the lack of stock and issues with phone activation.
Technical Issues
Multiple reviews noted problems with device setups and customer service interactions, leading to dissatisfaction with the overall service experience.
- LDLisa Davis6 days ago5.0I changed settings on my phone and messed things up. It took a hot minute but they fixed my phone! Now I'm here getting a deal on home internet. Everyone is very knowledgeable and friendly.
- WWWhitneyOct 19, 20255.0I’ve been a customer for many years, and Daniel (Dan) truly went above and beyond with my financial questions and getting me set up with a new iPhone. He was patient and turned what could’ve been a stressful experience into an easy one. I rarely get new phones, but he made everything simple and better than I expected.
- TBTim BlackwellOct 18, 20255.0I greatly despise cell phone companies and having to replace my phone was a serious inconvenience. The professional and understanding staff made me feel much safer and more confident. I left feeling indebted for the great service that I received.
- CSChristian SchoberOct 10, 20255.0We talked to Mason the TWO different times I had to go in with all THREE of my children! Him and a few other members of their team helped me out so much with all the issues we had going on as well as playing and drawing with my two boys while I had to be on the phone or doing things with them. We had such a great experience! Highly recommend! Ask for mason!
- BTBilly TaylorSep 30, 20251.0This place is horrible too do business with bought a tablet new from them and it isn't working went there at 6:57 and the guy let a lady out shut door in my face said we're closed . Very rude
Frequently Asked Questions About Verizon
What are the Verizon store hours in Morristown, TN?
The Verizon store in Morristown is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
What products and brands are available at the Verizon Morristown store?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands, as well as business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment or place orders online for Verizon Morristown?
Yes, you can schedule in-store appointments and place orders online for in-store pickup or delivery options via their website or the My Verizon app.
What are the delivery and pickup options available at Verizon Morristown?
Options include in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Does Verizon Morristown accept mobile payments and debit cards?
Yes, the store accepts mobile NFC payments, debit cards, and checks, and does not require cash only.
Is free Wi-Fi available at the Verizon Morristown store?
Yes, free Wi-Fi is provided for customers at the store.
Which nearby restaurants can I visit before or after shopping at Verizon Morristown?
Nearby dining options include Wendy's, Olive Garden Italian Restaurant, Dunkin', Taco Bell, McDonald's, and Long John Silver's seafood restaurants.
Are there entertainment options close to the Verizon store in Morristown?
Yes, AMC CLASSIC College Square 12 cinema and GameStop are nearby for movies and video game shopping respectively.
What stores near Verizon Morristown can complement my shopping experience?
Nearby retail stores include Sears @ College Square, Pandora Jewelry, Mattress Firm, Better Rest Furniture, Trendy Trenz, and Bath & Body Works.
How can nearby places like Shell gas station or DigitalMint Bitcoin ATM be convenient when visiting Verizon Morristown?
Shell gas station offers fueling services nearby, and DigitalMint Bitcoin ATM provides cryptocurrency transactions, making it convenient for errands before or after your visit to Verizon.