Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Morristown for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
339 reviews
5 stars
195
4 stars
49
3 stars
26
2 stars
22
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Mason, Dan, and Greg.
Mixed Experiences
While some customers had positive interactions, others reported rude behavior and poor service, indicating inconsistency in customer experiences.
Long Wait Times
Several reviews mentioned long wait times to receive assistance, suggesting a need for better staffing during busy periods.
Product Availability
Customers expressed frustration over limited stock and issues with online orders, impacting their overall satisfaction.
- MKMargie KercherDec 27, 20255.0My husband and I got free phones!!. merry Christmas to us!.....what a day, thanks mason!😅😍🎄🎄🎄🎄🎄🎄🎁🎁🎁
- KPKristy ParksDec 4, 20255.0Mason is a great Customer Service Representative. He did a great job helping me with my problem.
- LDLisa DavisNov 18, 20255.0I changed settings on my phone and messed things up. It took a hot minute but they fixed my phone! Now I'm here getting a deal on home internet. Everyone is very knowledgeable and friendly.
- WWWhitneyOct 19, 20255.0I’ve been a customer for many years, and Daniel (Dan) truly went above and beyond with my financial questions and getting me set up with a new iPhone. He was patient and turned what could’ve been a stressful experience into an easy one. I rarely get new phones, but he made everything simple and better than I expected.
- TBTim BlackwellOct 18, 20255.0I greatly despise cell phone companies and having to replace my phone was a serious inconvenience. The professional and understanding staff made me feel much safer and more confident. I left feeling indebted for the great service that I received.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Morristown, TN?
The Verizon store in Morristown is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
What products and brands are available at the Verizon Morristown store?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands, as well as business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment or place orders online for Verizon Morristown?
Yes, you can schedule in-store appointments and place orders online for in-store pickup or delivery options via their website or the My Verizon app.
What are the delivery and pickup options available at Verizon Morristown?
Options include in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Does Verizon Morristown accept mobile payments and debit cards?
Yes, the store accepts mobile NFC payments, debit cards, and checks, and does not require cash only.
Is free Wi-Fi available at the Verizon Morristown store?
Yes, free Wi-Fi is provided for customers at the store.
Which nearby restaurants can I visit before or after shopping at Verizon Morristown?
Nearby dining options include Wendy's, Olive Garden Italian Restaurant, Dunkin', Taco Bell, McDonald's, and Long John Silver's seafood restaurants.
Are there entertainment options close to the Verizon store in Morristown?
Yes, AMC CLASSIC College Square 12 cinema and GameStop are nearby for movies and video game shopping respectively.
What stores near Verizon Morristown can complement my shopping experience?
Nearby retail stores include Sears @ College Square, Pandora Jewelry, Mattress Firm, Better Rest Furniture, Trendy Trenz, and Bath & Body Works.
How can nearby places like Shell gas station or DigitalMint Bitcoin ATM be convenient when visiting Verizon Morristown?
Shell gas station offers fueling services nearby, and DigitalMint Bitcoin ATM provides cryptocurrency transactions, making it convenient for errands before or after your visit to Verizon.