Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 15305 South First Street in Milan, TN 38358
$514 for 2 lines is absolutely ridiculous, and the manager at this location is extremely unhelpful. Got hung up on when voicing my concerns, and when I went to the physical location, it wasn’t any better than being on the phone. Definitely would not recommend.
CJ
Cheryl Jensen
Oct 13, 2025
4.0
I thought this would take a few hours unfortunately we were there for almost 5 hours and the sales clerk was very kind but confusion between her contact on the phone and the procedure for a new service. I love Verizon cell phone service thank you 😊
JJ
Jaime
Oct 11, 2025
1.0
This is not only for the Milan location, not really for a single location at all but more for Verizon corporate offices. My family and I have been customers of Verizon and only Verizon for 25+ years, only to scrape and stress every time the prices go up and up. But for what? There's no loyalty for sure. Example: my mother's charger cord and brick stopped working, she only uses Verizon extras bought from a Verizon location only, so she visited the Milan TN location. The guy got her a brick and cord, which might I remind you, used to come with a new phone purchase, now comes with neither. He said the total was gonna be $72.00!!! $72.00 for a cord and brick!! Smh! There are 5 ppl on one line that is 25+ years old and they expect her to pay $72.00 for something that used to be free??? What is this world coming to, y'all??? Verizon wireless- YOU SHOULD BE ASHAMED OF YOURSELVES. YOU ARE WOLVES!!!
MP
mackenzie phelps
Sep 2, 2025
5.0
Elizabeth at Milan Verizon location was absolutely amazing assisting me with starting my own phone plan. Would highly recommend seeing her with any of your Verizon needs!! 100/10
JJ
Jacob Lickliter (jlick76)
May 30, 2025
5.0
The sales rep at Russel cellular in Milan was awesome! Very informative and patient with our questions. Thx