Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Memphis for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
267 reviews
5 stars
116
4 stars
45
3 stars
31
2 stars
18
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude and unhelpful service, with many citing specific employees as particularly problematic.
Mixed Experiences
While some customers praised the service and staff for being friendly and helpful, others reported long wait times and unresolved issues.
Store Environment
The store was noted for being clean and well-organized, but some customers mentioned discomfort due to crowding and inadequate seating.
Product Issues
Several reviews highlighted problems with service reliability and issues with devices, leading to frustration among customers.
Positive Staff Recognition
A number of customers specifically commended certain employees for their professionalism and helpfulness, suggesting that experiences can vary greatly depending on the staff member.
- SMSam MoeAug 21, 20251.0Bad customer service All of them rude Once I went to the branch and one of the customers was disabled. After he left, they all started laughing at him and his rights.
- RORichard OguinnAug 20, 20254.0Quick
- LWLashunta WilkersonJul 1, 20251.0No internet available in my area. This sucks ! Especially when I have phone service. So I went to xfinity and im about to switch phone services also!
- DSDavid StephensJun 29, 20251.0Rude and unhelpful. If you're not interested in buying a new phone. They aren't interested in helping you. One of the young ladies is particularly rude. The one with the afro. Interrupted me and didn't even look me in the eye lol. It's Memphis tho so customer service has never been a priority for these people.
- AAAlphonse AimeJun 15, 20251.0Very very poor custumer service
Frequently Asked Questions About Verizon
What products and services does Verizon in Memphis offer?
Verizon in Memphis offers the latest 5G smartphones such as iPhone 15, Google Pixel 8, Samsung Galaxy S23, mobile plans, wireless internet plans, voice plans, and business devices including cell phones, mobile hotspots, tablets, and laptops.
What are the operating hours for the Verizon store on Union Ave in Memphis?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an in-store appointment or order online for pickup at Verizon Memphis?
Yes, you can schedule an in-store appointment or place an online order to pick up in store. Verizon also offers free 2-day shipping, express lockers, and same-day delivery in select areas.
What payment methods does Verizon Memphis accept?
Verizon accepts checks, debit cards, mobile NFC payments and does not require cash only payments.
Is the Verizon store on Union Ave wheelchair accessible?
Yes, the Verizon store has wheelchair accessible parking and in-store shopping.
Which nearby places can customers visit for food before or after shopping at Verizon Memphis?
Customers can try Firehouse Subs, Wendy's, Subway, Domino's Pizza, Papa Murphy's Take 'N' Bake Pizza, or Dunkin' for food options near Verizon Memphis.
Are there nearby transit or parking options around Verizon Memphis?
Yes, SP+ Parking is available nearby to make accessing Verizon Memphis easier for customers driving to the store.
Can customers handle shipping or printing needs near Verizon Memphis?
Yes, FedEx Office Print & Ship Center and Signs & Graphics By FedEx Office are nearby for customers needing shipping or printing services.
Does Verizon Memphis retail any used goods?
Yes, Verizon Memphis sells used goods as part of their product offerings.
How can I contact the Verizon Memphis store for more information?
You can contact Verizon Memphis by phone at +1 901-453-5750 or visit their website at https://www.verizon.com/stores/details/tennessee/memphis/union-avenue-339396.