Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Memphis for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
268 reviews
5 stars
116
4 stars
45
3 stars
31
2 stars
18
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing rudeness and lack of assistance from staff.
Sales Practices
Several reviews mentioned deceptive sales practices, including misleading information about service plans and hidden fees.
Positive Experiences
Despite negative feedback, some customers praised specific employees for their helpfulness and professionalism.
Store Environment
The store environment received mixed reviews, with some customers noting cleanliness and a friendly atmosphere, while others mentioned issues with seating and service speed.
- DDDavisn3dDec 5, 20251.0I was lied to about my plan changing after I bought a phone for my child today 12/5/25. The sales person looked me in the eye and said nothing will be changed in your current plan. I will never trust any Verizon representative ever again.
- SMSam MoeAug 21, 20251.0Bad customer service All of them rude Once I went to the branch and one of the customers was disabled. After he left, they all started laughing at him and his rights.
- RORichard OguinnAug 20, 20254.0Quick
- RRRickey RobersonJun 28, 20191.0Con artist t
Frequently Asked Questions About Verizon
What products and services does Verizon in Memphis offer?
Verizon in Memphis offers the latest 5G smartphones such as iPhone 15, Google Pixel 8, Samsung Galaxy S23, mobile plans, wireless internet plans, voice plans, and business devices including cell phones, mobile hotspots, tablets, and laptops.
What are the operating hours for the Verizon store on Union Ave in Memphis?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an in-store appointment or order online for pickup at Verizon Memphis?
Yes, you can schedule an in-store appointment or place an online order to pick up in store. Verizon also offers free 2-day shipping, express lockers, and same-day delivery in select areas.
What payment methods does Verizon Memphis accept?
Verizon accepts checks, debit cards, mobile NFC payments and does not require cash only payments.
Is the Verizon store on Union Ave wheelchair accessible?
Yes, the Verizon store has wheelchair accessible parking and in-store shopping.
Which nearby places can customers visit for food before or after shopping at Verizon Memphis?
Customers can try Firehouse Subs, Wendy's, Subway, Domino's Pizza, Papa Murphy's Take 'N' Bake Pizza, or Dunkin' for food options near Verizon Memphis.
Are there nearby transit or parking options around Verizon Memphis?
Yes, SP+ Parking is available nearby to make accessing Verizon Memphis easier for customers driving to the store.
Can customers handle shipping or printing needs near Verizon Memphis?
Yes, FedEx Office Print & Ship Center and Signs & Graphics By FedEx Office are nearby for customers needing shipping or printing services.
Does Verizon Memphis retail any used goods?
Yes, Verizon Memphis sells used goods as part of their product offerings.
How can I contact the Verizon Memphis store for more information?
You can contact Verizon Memphis by phone at +1 901-453-5750 or visit their website at https://www.verizon.com/stores/details/tennessee/memphis/union-avenue-339396.