Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1339 Smithville Hwy in McMinnville, TN 37110
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
268 reviews
5 stars
232
4 stars
17
3 stars3
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Alec, Zac, and Pam.
Product Knowledge
Customers frequently noted the staff's expertise in explaining products and services, helping them make informed decisions.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service from management and hidden fees, indicating inconsistency in customer experiences.
Efficiency
Several reviews highlighted quick and efficient service, with many customers appreciating the fast transaction times.
- LRLorie Reedy3 days ago3.0They got the job done, but they aren't friendly at all. No greetings or smiles from the guy I bought the phone from our from the gal I saw after to help change a setting. At least they were efficient at their jobs. Customer service tip: a smile and a hello goes a long way.
- MKMargia KeelDec 17, 20255.0Courteous, knowledgeable staff. They had what we wanted. Easy transaction.
- NSNatasha StantonDec 10, 20255.0Julianne helped me so much. Great experience
- MHMisty HallDec 3, 20255.0This is a wonderful place, with very knowledgeable and helpful people. The person I worked with, Casey ,was very helpful with all the questions I had about the phones and made it easy to decide what I needed.
- RJRandy JonesOct 30, 20255.0Very friendly and helpful I had a good experience
Frequently Asked Questions About Verizon
What products does the Verizon store in McMinnville offer?
The store offers Verizon Wireless products including smartphones, tablets, accessories, smartwatches, and prepaid options from brands like Samsung, Google, Apple, Motorola, and LG.
What are the operating hours of the Verizon store at 1339 Smithville Hwy?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store in McMinnville offer in-store pickup services?
Yes, they provide in-store pickup services for customers.
What payment methods are accepted at the Verizon Authorized Retailer in McMinnville?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Does the Verizon retailer require appointments for shopping?
No, appointments are not required for shopping at this location.
What nearby places can I visit when shopping at the Verizon store on Smithville Hwy?
Nearby you can visit Lowe's Home Improvement for hardware needs, Goodwill Store Mcminnville for thrift shopping, and various restaurants like Taco Bell and Applebee's Grill + Bar for dining before or after your visit.
Are there any nearby services where I can get money transfer or locksmith assistance near the Verizon store?
Yes, Western Union offers money transfer services nearby, and both minuteKEY and Minute Key provide key and locksmith services close to the store.
What fitness or health-related facilities are near the Verizon store in McMinnville?
Planet Fitness gym and health providers like Aspen Dental and Motto Clear Aligners are nearby, providing convenient options for health and fitness.
How can I contact or find more information about the Verizon store in McMinnville?
You can visit their website at http://www.russellcellular.com, call the main phone at +1 931-473-5134, or email mcminnville.tn@russellcellular.com for more details.