Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1313 Hillsboro Blvd in Manchester, TN 37355
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
253 reviews
5 stars
204
4 stars
18
3 stars
4
2 stars3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees like Nathan, Morgan, and Allison.
Technical Support
Several reviews highlighted poor technical service experiences, with some customers feeling their issues were not adequately addressed.
Efficiency
Many customers appreciated the quick service, noting that they were able to complete transactions and receive assistance in a timely manner.
Professionalism
Customers frequently commented on the professionalism of the staff, with many feeling that their questions were answered thoroughly and respectfully.
Mixed Experiences
While many reviews were positive, there were also mentions of dissatisfaction regarding billing practices and service quality, indicating a need for improvement in these areas.
- DBDavid ByersOct 3, 20251.0Pitiful technical service. Practically no effort at all. Went to another store and the problem was handled promptly and efficiently. Free of charge!
- RBRobert BrinkmannSep 2, 20255.0They were so nice and kind to me . They were very helpful to work with me Thank you
- JFJeremy FinchumJul 25, 20255.0Marissa was very helpful with setting wifey up with a new phone
- ALAdam LaLiberteJul 23, 20255.0Great team and very helpful
- DVDanny VandiverJul 7, 20255.0Great customer service!
Frequently Asked Questions About Verizon
What types of products does Verizon in Manchester, TN offer?
Verizon in Manchester, TN offers Verizon Wireless products including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options.
What are the store hours for Verizon at 1313 Hillsboro Blvd in Manchester, TN?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store provide in-store or curbside pickup options?
Yes, they offer both in-store pickup and curbside pickup services for customer convenience.
How can customers contact the Verizon store in Manchester via phone or email?
Customers can call the main phone number at +1 931-723-0480 or email manchester.tn@russellcellular.com for inquiries.
Which payment methods are accepted at the Verizon store in Manchester?
Payment options accepted include American Express, Cash, Discover, Mastercard, and Visa. Debit cards are also accepted, and cash only is not required.
Is the Verizon store in Manchester wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
What brands are available at the Verizon Authorized Retailer in Manchester?
The store carries several major brands including Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Are there any nearby places where I can dine before or after visiting the Verizon store?
Yes, nearby dining options include Yamato Japanese Steakhouse, Manchester Yamato Sushi & Steakhouse, Gasthaus (German restaurant), El Molcajete (Mexican restaurant), and Little Caesars Pizza.
Which nearby financial institutions can customers visit near the Verizon store in Manchester?
Customers can find multiple banks nearby including Traders Bank, Advance Financial, Peoples Bank & Trust Company, and People’s Bank And Trust for their financial needs.
What community services or organizations are close to the Verizon store in Manchester?
Nearby community and social service organizations include Coffee County York Rite Bodies and Highland Masonic Lodge, which customers may find interesting for local events or services.