Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1313 Hillsboro Blvd in Manchester, TN 37355
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
260 reviews
5 stars
210
4 stars
18
3 stars
4
2 stars3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Nathan, Morgan, and Cale.
Mixed Experiences
While some customers had excellent experiences, others reported issues with service quality and technical support, indicating inconsistency in performance.
Sales Process
Several reviews highlighted the smooth and efficient sales process, with staff taking the time to explain products and assist with setups.
Concerns on Fees
Some customers expressed dissatisfaction with unexpected fees and charges, suggesting a lack of transparency in billing practices.
- DCDavid Bryan CroweJan 3, 20265.0Went into Russell Cellular to get an upgrade on my phone. They were very helpful and knowledgeable on what I able to do.
- CFChrista FordDec 24, 20251.0What a joke! They are not a real Verizon store. They just a satellite that can't help you. They sent me to Tullahoma to get help. Verizon has shady business practices and predatory fees & charges.
- SDSabrina DamianDec 16, 20255.0I had an absolutely amazing experience with Verizon thanks to Meagan in-store and Amy from Customer Care/Corporate. Meagan was incredibly patient, knowledgeable, and efficient while helping me move numbers around and get both me and my daughter set up. She made what could have been a stressful process feel smooth and easy, and she truly went above and beyond to make sure everything was done correctly. Amy was just as wonderful on the customer care side—professional, kind, and extremely helpful. She took the time to thoroughly explain everything and made sure all loose ends were tied up, which gave me so much peace of mind. Together, they provided top-tier customer service and genuinely made me feel valued as a customer. Verizon is lucky to have them both. Highly recommend!
- MCM CaDec 14, 20255.0Bought a new phone, watch and tablet from this store. Service was impeccable. Cale was patient and carefully explained all three devices. Will definitely be using them in the future
- RFRoyq FinchDec 14, 20255.0Great service. Cale was the absolute best.
Frequently Asked Questions About Verizon
What types of products does Verizon in Manchester, TN offer?
Verizon in Manchester, TN offers Verizon Wireless products including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options.
What are the store hours for Verizon at 1313 Hillsboro Blvd in Manchester, TN?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store provide in-store or curbside pickup options?
Yes, they offer both in-store pickup and curbside pickup services for customer convenience.
How can customers contact the Verizon store in Manchester via phone or email?
Customers can call the main phone number at +1 931-723-0480 or email manchester.tn@russellcellular.com for inquiries.
Which payment methods are accepted at the Verizon store in Manchester?
Payment options accepted include American Express, Cash, Discover, Mastercard, and Visa. Debit cards are also accepted, and cash only is not required.
Is the Verizon store in Manchester wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
What brands are available at the Verizon Authorized Retailer in Manchester?
The store carries several major brands including Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Are there any nearby places where I can dine before or after visiting the Verizon store?
Yes, nearby dining options include Yamato Japanese Steakhouse, Manchester Yamato Sushi & Steakhouse, Gasthaus (German restaurant), El Molcajete (Mexican restaurant), and Little Caesars Pizza.
Which nearby financial institutions can customers visit near the Verizon store in Manchester?
Customers can find multiple banks nearby including Traders Bank, Advance Financial, Peoples Bank & Trust Company, and People’s Bank And Trust for their financial needs.
What community services or organizations are close to the Verizon store in Manchester?
Nearby community and social service organizations include Coffee County York Rite Bodies and Highland Masonic Lodge, which customers may find interesting for local events or services.