Customers consistently praised the staff for being friendly, compassionate, and knowledgeable, providing excellent care for their pets.
Care and Compassion
Many reviews highlighted the compassionate care provided during difficult situations, such as end-of-life decisions and emergency treatments.
Pricing Concerns
Several customers expressed concerns about the high prices for services, with some feeling that costs were not communicated upfront.
Efficiency
The clinic is noted for its quick appointment scheduling and minimal wait times, contributing to a positive experience for pet owners.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding misdiagnoses and treatment outcomes, indicating variability in care.
7P
76 Ford Pinto
Oct 20, 2025
5.0
The people are always nice. They are quick and efficient. Very happy with them.
HS
Helen Schultz
Oct 5, 2025
5.0
Thank you for getting us in on short notice with our sick Alaskan Malamute. Although the outcome was worse than we suspected, your compassion and thorough diagnostics helped us through a difficult decision.
BD
Brad Davis
Sep 29, 2025
5.0
The staff is always very friendly and helpful. They listen to what you have to say and take it to heart. The providers always do good work and keep my pets healthy.
ES
Erika Seiver
Sep 24, 2025
5.0
I took my dog in bc she was vomiting and lethargic. Hailey was so kind and sweet. I really appreciate her kindness and understanding. The Dr. Was also very nice and gave me lots of options for treatment and diagnosis. I had a great experience, but hopefully I wont have to return except routine stuff.
Thanks guys,
Erika
HR
Heather R
Sep 22, 2025
5.0
We are impressed with everything here. The office staff and veterinarian staff are all knowledgeable and compassionate. Our diabetic dog has thrived under the care he receives here. We would highly recommend VCA to anyone.
Frequently Asked Questions About VCA Ragland & Riley Animal Hospital
What is the address of VCA Ragland & Riley Animal Hospital?
VCA Ragland & Riley Animal Hospital is located at 3207 Cookeville Hwy, Livingston, TN 38570, US.
What are the regular operating hours of VCA Ragland & Riley Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
Does VCA Ragland & Riley Animal Hospital offer emergency services?
Yes, emergency services are available on Saturdays and Sundays.
What types of animals does VCA Ragland & Riley Animal Hospital treat?
They provide care for a variety of animals including dogs, cats, rabbits, reptiles, pocket pets, pot-bellied pigs, exotics, and avians.
Is VCA Ragland & Riley Animal Hospital accredited by any professional associations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
What types of veterinary services are offered at VCA Ragland & Riley Animal Hospital?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, flea & tick control, general and preventive care, heartworm disease treatment, internal medicine, medications, parasite control, wellness exams, physical examinations, spay & neuter, vaccines, and weight loss programs.
Does VCA Ragland & Riley Animal Hospital have any special offers for new patients?
Yes, new patients can access a Free First Exam coupon through their website.
What nearby pet boarding facility is close to VCA Ragland & Riley Animal Hospital?
Creature Comforts Pet Retreat, a pet boarding facility, is located nearby and can be a convenient option for pet boarding before or after your visit to the hospital.
Are there any nearby farms near VCA Ragland & Riley Animal Hospital that visitors might find interesting?
One Lane Farm is a nearby farm where visitors might enjoy spending time before or after their veterinary appointment.
Can I access landscaping or home improvement services near VCA Ragland & Riley Animal Hospital?
Yes, Big Daddy's Lawn Care, which offers landscaping and home improvement services, is located near the animal hospital for your convenience.