Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Lenoir City’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
347 reviews
5 stars
266
4 stars
32
3 stars
13
2 stars5
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and patient, with several specific employees receiving commendations for their exceptional service.
Mixed Experiences
While some customers had positive interactions, others reported poor service, including issues with returns and lack of assistance for elderly customers.
Sales Process
Several reviews highlighted the sales process as either smooth and efficient or frustrating, with some customers feeling pressured or misled about pricing and plans.
Store Management
There were complaints about the store being understaffed and mismanaged, leading to long wait times and unresolved issues for customers.
Product Availability
Customers expressed frustration over the lack of available stock for advertised phones, leading to dissatisfaction with the shopping experience.
- CBCarol BurkeDec 15, 20253.0Clearly weren't interested in helping a couple of old ladies. Not downright rude, but didn't do what I needed and said I'd have to go to a corporate store.
- MRMisty RobersonDec 8, 20255.0We had a tall task when arriving at the Verizon Store in Lenoir City late on Saturday afternoon. We purchased 4 new phones, added a line and an iPad. Jon Carrasquillo and his partner were an exceptional team to complete our order. The displayed professionalism, PATIENCE and determination to get us taken care of!! And they did an amazing job!! Thank you so much!! Our iPhone convert is already a "believer"
- MFMichelle FrySep 29, 20254.0While Verizon can be trying, Chris R. Was very patient and helpful, working to refund what I should not have been charged and to help my family right size our bill. Thank you.
- ASAnvil Dragon (Sylvia)Sep 23, 20255.0They were fast and helpful
- ECElla ChapmanSep 21, 20255.0Marcus lowered our bill and was SO FRIENDLY when we spoke to him. He was to the point, and got us in and out. Highly recommend!
Frequently Asked Questions About Verizon
What services does Verizon at 1059 Hwy 321 N in Lenoir City offer?
Verizon offers wireless sales, help upgrading devices, Verizon plans, wireless accessories, and exclusive Verizon services at their Lenoir City location.
Which phone brands can I purchase or upgrade at the Verizon store in Lenoir City?
You can purchase or upgrade Apple iPhone, Samsung Galaxy, Google Pixel, Motorola devices, and other brands like LG, HTC, and Asus.
What are the store hours for the Verizon store in Lenoir City?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my online orders in-store at Verizon Lenoir City?
Yes, in-store pickup is available for online orders at the Lenoir City Verizon store.
Does Verizon Lenoir City require an appointment for visits?
No, appointments are not required to visit the Verizon Lenoir City store, but you can call to make one if preferred.
What payment options are accepted at the Verizon store in Lenoir City?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
How can I contact Verizon Lenoir City for customer service?
You can reach customer service at the phone number +1 865-986-8577 or email CustomerService@cellularsales.com.
Are there any hotels nearby if I’m visiting Verizon Lenoir City from out of town?
Yes, nearby hotels include Kings Inn Motel Lenoir City, King’s Inn Motel, Holiday Inn Express & Suites Lenoir City, and Fairfield Inn & Suites by Marriott Knoxville Lenoir City/I-75.
Where can I grab a coffee or a quick snack near Verizon Lenoir City?
You can visit nearby Dunkin' for coffee and donuts, Baskin-Robbins for ice cream, or E-Z Stop Food Marts for convenience store items.
Are there any local attractions or services close to Verizon Lenoir City that I might visit?
Nearby you can check out Visit Loudon for travel services, or relax at LV Nail Spa after your store visit.