Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 509 Hwy 52 W in Lafayette, TN 37083
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
368 reviews
5 stars
274
4 stars
39
3 stars
15
2 stars
10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kayla, Tara, and Logan.
Wait Times
Several reviews noted long wait times due to insufficient staff during busy hours, leading to frustration among customers.
Sales Experience
Customers appreciated the non-pushy sales approach, feeling that their needs were prioritized without pressure to buy additional products.
Problem Resolution
While many customers had positive experiences with problem resolution, there were notable complaints about unresolved issues and lack of follow-up on trade-ins.
Store Cleanliness
The store was described as clean and well-maintained, contributing to a positive shopping environment.
- BABrad Adams1 day ago5.0Helped me with upgrade to newest iPhone for Litle to nothing kept old phone also paid off
- BCBrent CollettNov 12, 20255.0They were very helpful getting the model I wanted and had better deals than online.
- RTRebecca ThurmanOct 18, 20251.0Haven't been
- CHConnie HuntSep 22, 20255.0We Love Logan he is the best sale rep we’ve ever had
- TBTyler BergJul 9, 20255.0Nathan was very helpful with getting my girlfriend and I brand new iPhone 16 pro max’s. Only place we’ll go for anything phone related
Frequently Asked Questions About Verizon
What is the address of Russell Cellular Verizon Authorized Retailer in Lafayette, TN?
Russell Cellular is located at 509 Highway 52 Byp W, Lafayette, TN 37083.
What are the store hours for Russell Cellular in Lafayette?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which mobile phone brands does Russell Cellular offer?
Russell Cellular offers Verizon, Samsung, Google, Apple, Motorola, and LG products.
What payment options are accepted at Russell Cellular?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Russell Cellular offer in-store pickup and curbside pickup services?
Yes, Russell Cellular offers both in-store pickup and curbside pickup services.
How can I schedule an appointment or service at Russell Cellular?
You can schedule through the My Verizon app or use their quick link at https://m.vzw.com/naR38wFT?locationcode=Q329201.
Is the Russell Cellular store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Are there any nearby restaurants where I can eat before or after visiting Russell Cellular?
Yes, Taco Bell and Subway are nearby fast food restaurants located close to Russell Cellular.
What nearby government or community service locations are close to Russell Cellular?
Nearby are Macon County Health Department, Macon County Election Commission, and the Senior Citizens Center, among others.
Can I visit other stores near Russell Cellular such as grocery or hardware stores?
Yes, Save A Lot supermarket and Lafayette Ace Hardware store are nearby for your grocery and hardware needs.