Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Knoxville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
414 reviews
5 stars
359
4 stars
13
3 stars
14
2 stars5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for going above and beyond to assist them, highlighting individuals like Linwood, Ethan, and Hernan for their exceptional service.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including rudeness from certain staff members and misinformation regarding plans and promotions.
Product Knowledge
Several customers noted the staff's knowledge about products and services, which helped them make informed decisions during their visits.
Store Environment
The store environment received mixed feedback, with some customers appreciating the helpfulness of staff while others reported feeling ignored or rushed.
- SOSkyler O’DellDec 24, 20251.0I walked in and was barely greeted then 2 white customers came in and were promptly greeted and asked what was going on. Then proceeded to help them before I was helped so I left. Racist store! Don’t go if you are POC. They are not the store for you.
- JHJeremy HDec 22, 20255.0Cam went above and Beyond helping me and also coming uo with a good solution for me and my family highly recommended, will definitely be back when I need a upgrade!!
- JJJulesDec 15, 20255.0Verizon Cedar Bluff/Kingston Pike location. Recently went into this store had the most amazing customer service provided by Dillon S. He went above and beyond in trying to assist me and my problem. Thank you Dillon. Keep up the good work. I still think you are a diplomat!!
- JTJeff ThomsenDec 9, 20255.0Im glad my wife and I worked with Ian Chumley. He made our stay fun while he handle and adjusted our family plan. Plus, we really appreciate his patience working past his working hours on a Sunday. Thanks again for his hard work. God bless.
- TGTania GallegosNov 29, 20255.0I saw an ad for the Black Friday Deal (if you switch to Verizon, you get the iPhone 17, watch and iPad on them) so I decided to go in for more information. I ended up switching to Verizon from T-Mobile with an amazing deal. Emin Saypulaev was such a great help! He answered all of my questions and did not rush the process whatsoever. He helped me pick what I wanted, set up all of my devices, and even gave me a quote for my family to switch over. In between all of that, he was still checking up on me and making sure that everything was good. I’m also a person who likes to write down information and he was very patient with me as I was writing down everything I wanted to know. I truly appreciate his help! I am so happy with my purchase and to be with Verizon.
Frequently Asked Questions About Verizon
What products and brands can I find at Verizon on 1027 N Cedar Bluff Rd?
You can shop for Verizon wireless devices including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and accessories from brands like LG, HTC, and Asus.
What services does Verizon at Cedar Bluff offer?
They offer Verizon Wireless plans, prepaid wireless, smart car services like Hum, home phone, home internet, and mobile hotspots.
What are the store hours for Verizon at 1027 N Cedar Bluff Rd?
The store is open Monday to Saturday from 9 AM to 8 PM, and Sunday from 11 AM to 6 PM.
Do I need an appointment to visit Verizon at 1027 N Cedar Bluff Rd?
No, appointments are not required, but you can call to make one if you like.
Can I pick up my online order at the Verizon store on N Cedar Bluff Rd?
Yes, they offer in-store pickup services for your convenience.
What payment methods are accepted at the Verizon store on N Cedar Bluff Rd?
They accept American Express, Discover, Mastercard, and Visa cards for payment.
How can nearby places like Petro's Chili & Chips complement my visit to Verizon?
After shopping for your wireless devices, you can enjoy a meal at Petro's Chili & Chips, a local fast food restaurant nearby, making your trip more convenient and enjoyable.
Are there any beauty salons near Verizon at 1027 N Cedar Bluff Rd if I want to combine errands?
Yes, Great Clips and Avalon Nails are nearby beauty salons where you can get a haircut or nail services before or after visiting Verizon.
What options do I have for grabbing breakfast or a snack near Verizon on Cedar Bluff Rd?
Einstein Bros. Bagels and Ham'N Goodys are nearby restaurants offering breakfast and snack options for a quick bite around your Verizon visit.
How can I contact the Verizon store at 1027 N Cedar Bluff Rd for customer service?
You can call them at +1 865-249-7970 or email CustomerService@cellularsales.com for assistance.