Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Knoxville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
409 reviews
5 stars
355
4 stars
13
3 stars
14
2 stars5
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and willingness to go above and beyond to resolve issues.
Sales Experience
Several reviews highlighted positive experiences during phone upgrades and purchases, with staff providing clear explanations and recommendations.
Staff Knowledge
Customers frequently noted the staff's knowledge about products and services, which contributed to a smooth buying process.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with specific staff members, citing rudeness or lack of helpfulness.
Problem Resolution
Customers appreciated the staff's efforts in resolving issues, with many mentioning specific employees who took extra time to assist.
- JBJill BlewettOct 31, 20255.0We came to buy new phones and Dave R. went above and beyond. He made sure we had everything we needed before we left like screen protectors and cases for all 3 of the new iPhones that we bought. He explained all of our options and made sure we were comfortable with our choices and wasn’t pushy at all. We would definitely work with Dave again.
- CBChristian BlakeOct 17, 20255.0Thomas is the absolute epitome of customer service never been so pleased by a phone salesman he was super helpful guy and I can not recommend him more
- RSryan simplerOct 1, 20255.0Fantastic experience with this branch handling a problem I had with a bad sim card. Patient and apologetic about the time required to get the situation fixed.
- SBShalein BonneyAug 16, 20255.0This Verizon store was so outstanding. Robert Cameron helped us upgrade our phones. He was polite and courteous as he answered our numerous questions. This service was outstanding and I'd highly recommend Robert and this store for any Verizon needs.
- LMLinda McDanielAug 11, 20255.0Rob Cameron is so helpful. He took great care of my friend and me.
Frequently Asked Questions About Verizon
What products and brands can I find at Verizon on 1027 N Cedar Bluff Rd?
You can shop for Verizon wireless devices including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and accessories from brands like LG, HTC, and Asus.
What services does Verizon at Cedar Bluff offer?
They offer Verizon Wireless plans, prepaid wireless, smart car services like Hum, home phone, home internet, and mobile hotspots.
What are the store hours for Verizon at 1027 N Cedar Bluff Rd?
The store is open Monday to Saturday from 9 AM to 8 PM, and Sunday from 11 AM to 6 PM.
Do I need an appointment to visit Verizon at 1027 N Cedar Bluff Rd?
No, appointments are not required, but you can call to make one if you like.
Can I pick up my online order at the Verizon store on N Cedar Bluff Rd?
Yes, they offer in-store pickup services for your convenience.
What payment methods are accepted at the Verizon store on N Cedar Bluff Rd?
They accept American Express, Discover, Mastercard, and Visa cards for payment.
How can nearby places like Petro's Chili & Chips complement my visit to Verizon?
After shopping for your wireless devices, you can enjoy a meal at Petro's Chili & Chips, a local fast food restaurant nearby, making your trip more convenient and enjoyable.
Are there any beauty salons near Verizon at 1027 N Cedar Bluff Rd if I want to combine errands?
Yes, Great Clips and Avalon Nails are nearby beauty salons where you can get a haircut or nail services before or after visiting Verizon.
What options do I have for grabbing breakfast or a snack near Verizon on Cedar Bluff Rd?
Einstein Bros. Bagels and Ham'N Goodys are nearby restaurants offering breakfast and snack options for a quick bite around your Verizon visit.
How can I contact the Verizon store at 1027 N Cedar Bluff Rd for customer service?
You can call them at +1 865-249-7970 or email CustomerService@cellularsales.com for assistance.