Verizon

4.0
628 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Jackson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1017 Vann Dr, Jackson, TN
38305, United States

Hours

Reviews

3.9
424 reviews
5 stars
241
4 stars
64
3 stars
32
2 stars
22
1 star
65
  • BS
    Becky Stewart
    Aug 30, 2025
    1.0
    Horrible customer service.
  • AR
    Alexander Rubey
    Aug 29, 2025
    3.0
    Verizion Wireless is a company that while it needs little introduction is in need of some serious transparency as a company, while staff members are relatively knowledgeable and friendly the level of service does not extent to actually being helpful, often telling you to call verizion customer support or excusing absurd and outright flagrantly overblown charges on ones account. Overall a good carrier but not the best by far and not the most helpful store nor staff but not the worst. Variety and convenience is high
  • JH
    Jan Hubble
    Aug 14, 2025
    5.0
    Needed to change my phone number. Young man helped me all the way through and fixed everything.
  • MR
    Melanie Ross
    Aug 14, 2025
    1.0
    Always have issues when we go in store with them charging us more or with stuff we don’t need saying it’s “the only way to do it”. I’ve had to call Verizon support each time after going in there to have them fix everything. The representative on the phone said it’s because they get incentives and bonuses for the more they sell! DONT RECOMMEND IF WANT YOUR BILL TO BE RIGHT!!!!!!! Wish I could give zero stars!!!
  • SS
    Scarlet Swanner
    Jun 10, 2025
    2.0
    The sales man was interested in me and my money until I told him I was just checking prices, then he walked off from me and went to stand and wait for another customer. Another salesman acted more interested in me then my original salesman! I was extremely upset to say the least especially after I have been with Verizon for 7 yrs!

Frequently Asked Questions About Verizon

What are the regular store hours for Verizon in Jackson, TN?

The Verizon store in Jackson, TN is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.

Can I schedule an appointment to visit the Verizon store?

Yes, you can schedule an in-store appointment through the Verizon website or the My Verizon app for your convenience.