Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Greeneville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
396 reviews
5 stars
222
4 stars
57
3 stars
44
2 stars
23
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for being rude and dismissive.
Staff Knowledge
Several customers noted that some staff members were knowledgeable and provided excellent assistance, while others struggled to address customer issues.
Store Environment
The store environment received mixed reviews, with some customers appreciating the cleanliness and professionalism, while others reported feeling ignored or treated poorly.
Pricing Concerns
Many customers expressed dissatisfaction with pricing, describing plans as overpriced and feeling pressured into unnecessary purchases.
Overall Experience
Overall experiences varied widely, with some customers having positive interactions and others feeling frustrated and considering switching providers.
- ATalexandra Torres1 day ago5.0Keya was absolutely amazing! She has a world of patience and helped me with my new phone tremendously! Thank you so much Keya!
- PPPat PetersonNov 25, 20251.0If I could. I'd give a 0. I just left the store mad. They took my name. Then helped TWO customers that came in after me. TOTAL BS! PlSS POOR CUSTOMER SERVICE!!
- SWSteve WilsonNov 14, 20255.0Most positive experience I have had at any Verizon store. Extremely helpful staff. I expressed my needs and concerns they were happy to help! Thank you!! I wish I caught names. Red headed woman and another gentleman with glasses.
- JBJeffrey BusheySep 29, 20251.0EXTREMELY below satisfactory service(s), support, and highly overpriced glitched experience(s).
- BWBen WagnerAug 31, 20255.0I have gone to Verizon wireless for years (since Alltel merged with them) and just recently had the best experience of my life there. Ask for Kenny and he'll take care of you. No pressure, he explains everything, and was super helpful. 10/10 and will be back there to see him again.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Greeneville, TN?
The Verizon store in Greeneville is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Can I schedule an appointment for in-store service at Verizon Greeneville?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient visit.
What products does the Verizon Greeneville store offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon Greeneville offer delivery or pickup options for online orders?
Yes, there are options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Which mobile brands are available at Verizon Greeneville?
Verizon Greeneville carries Apple, Samsung, Motorola, Google, Kyocera, and TCL devices.
What payment methods are accepted at Verizon Greeneville?
The store accepts paycheck, debit cards, and mobile NFC payments; cash-only payments are not required.
What types of service plans does Verizon Greeneville offer?
Verizon offers mobile plans, wireless internet plans, and voice plans at their Greeneville location.
How can nearby places like Applebee's Grill + Bar enhance my visit to Verizon Greeneville?
You can enjoy a meal or drink at Applebee's Grill + Bar before or after visiting Verizon, making your trip more enjoyable and convenient.
Is there a bank or ATM near Verizon Greeneville for convenient transactions?
Yes, First Horizon Bank and Coinme ATM services are nearby, allowing easy access to financial services during your Verizon visit.
Are there other mobile phone stores near Verizon Greeneville for comparison shopping?
Nearby stores include the AT&T Store, MyPhone Repair - Greeneville, and Cricket Wireless Authorized Retailer, providing additional options for mobile devices and services.