Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Dyersburg, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
606 reviews
5 stars
469
4 stars
55
3 stars
21
2 stars
18
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, with some waiting over 2 hours for assistance.
Staff Knowledge
Several reviews highlighted the helpfulness and knowledge of staff members, particularly mentioning individuals like Chase and David.
Customer Experience
Mixed feedback on customer service; while some praised staff for being friendly and accommodating, others reported rudeness and unprofessional behavior.
Staffing Issues
Many customers noted that the store appeared understaffed, leading to poor service and long wait times.
- SPSusie PaschallDec 28, 20255.0Got right in and Alyssa was great
- SBsammye berryDec 27, 20255.0Tanner , did absolutely fabulous, fixed my issues within minutes I appreciate this Verizon store !! Great job Tanner !!!
- MSMarquette SomervilleDec 10, 20251.0Very slow service have u waiting 2 to3 hours it be workers in there people not doing they job best verizon to go to is Ripley tn dyersburg system always down smh best place if not Ripley go online cause dyersburg is very very slow that the realest I can tell ya
- RRRosie RameyDec 5, 20255.0Gentlemen were very knowledgeable
- THTiffany harrisDec 3, 20251.0Horrible service, workers was completely rude, set almost 3 hours for the workers to just look at me tried to ask a question & was ignored! 3 workers & not one of them is friendly. Highly recommend going somewhere else if possible, terrible experience!!!!!! 👎
Frequently Asked Questions About Verizon
What products and services does Victra - Verizon Authorized Retailer in Dyersburg offer?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. They provide services such as new lines, upgrades, new devices, and accessories.
What are the store hours for the Victra Verizon store in Dyersburg, TN?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 10:00 AM to 7:00 PM.
Where is the Victra Verizon Authorized Retailer located in Dyersburg?
The store is located at 2660 Lake Rd, Dyersburg, TN 38024, USA.
Which payment methods are accepted at the Victra Verizon store?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup as a pickup and delivery service.
Does the Victra Verizon store provide free Wi-Fi and electronic recycling?
Yes, the store provides free Wi-Fi and offers electronics recycling services.
How can I contact Victra Verizon store in Dyersburg?
You can contact the store by phone at +1 731-334-5383 or email at Info@victra.com.
What nearby dining options are available around the Victra Verizon store?
Nearby dining options include Cracker Barrel Old Country Store, Waffle House, Arby's, Long John Silver's, Domino's Pizza, Zaxby's, and Sake Japanese Steakhouse, perfect for meals before or after your visit.
Are there any nearby gas stations around the Victra Verizon location?
Yes, nearby gas stations include Murphy USA #5704, Marathon, and Kroger Fuel Center, convenient for refueling during your trip to Victra.
What other retail stores are near the Victra Verizon store in Dyersburg?
Nearby retail stores include Walmart Pharmacy, Walgreens, Ollie's Bargain Outlet, JCPenney, Chandler Furniture Mart, and Claire's, which you might want to visit before or after shopping at Victra.