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Victra is your local Verizon Authorized Retailer in Covington, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Great staff that try to answer any questions we have.
MW
Michael Webb
Jun 9, 2025
5.0
Awesome costumer service will definitely go there again
PJ
Philip Jones
Jun 7, 2025
5.0
Jennifer was very pleasant and knowledgeable. She was very easy to deal with, and answered all of my questions.
PW
printa whitley
Jun 4, 2025
1.0
Horrendous, horrible, and horrific!!!!! The lady who was working Tuesday morning.was very sketchy. She actually asked me for my cell and I am a T-Mobile customer. She said she wanted to try am log into my mother’s Verizon account from my cell phone. She was sitting in front of her computer . I have never heard of such. Without seeing her screen I suggest she minimise her screen an hit the + sign or type in the search bar of the computer she was on. I did not have my mother’s pen to pay her bill being I was in town visiting her The employee insisted there was no other way but for her to use my cell to look up the pen. Not that day SATAN!!! She didn’t even offer me the option of paying the bill over the phone. It would not surprise me if she has scammed unsuspecting customers out of hundreds of dollars.
What products does Verizon at 1625 Highway 51 S in Covington offer?
Verizon offers a full range of wireless devices including phones, tablets, wearables, mobile broadband, accessories, and device protection.
What are the operating hours of the Verizon store in Covington, TN?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at the Verizon retailer in Covington?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, cash, and mobile NFC payments.
Does the Verizon store in Covington offer in-store pickup services?
Yes, in-store pickup is available for products ordered online or by phone.
Which brands of devices and accessories can I find at this Verizon location?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Is the Verizon retailer in Covington accessible to Spanish-speaking customers?
Yes, the store provides services in both English and Spanish.
What is the best way to find the Verizon store in Covington using public transit or nearby landmarks?
The Verizon store is near several local businesses including Applebee's Grill + Bar and Walmart Auto Care Centers, which are notable landmarks to help locate the store.
Are there dining options close to the Verizon store in Covington where customers can eat before or after their visit?
Yes, nearby restaurants include Applebee's Grill + Bar, Domino's Pizza, Burger King, and Subway offering various dining choices.
Can I access automotive services near the Verizon retailer in Covington?
Yes, nearby automotive services include Murphy USA gas station, Century Express Carwash, and Walmart Auto Care Centers.
Does the Verizon store in Covington support recycling of electronics?
Yes, the store offers electronic recycling services.