Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Collierville, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
190 reviews
5 stars
159
4 stars
11
3 stars1
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members, particularly highlighting individuals like Mariah, Matthew, and Antoin for their exceptional service.
Long Wait Times
Several reviews mentioned long wait times for service, with some customers expressing frustration over delays despite having appointments.
Sales Tactics
There were complaints about pushy sales tactics and misleading information regarding promotions, leading to dissatisfaction among customers.
Store Management
Customers noted issues with store management, including a lack of staff during busy times and inadequate training for employees.
- JGJean-Paul Gentleman2 days ago5.0Matthew has been fantastic. Very personable, proactive, and knowledgeable
- JLJulie Luna-CruzDec 6, 20251.0Pattie is so rude and loves to talk over people and walked away from servicing my husband to fix our service issue
- TLTamren LennDec 5, 20251.0What’s the point of an appointment if you cannot honor the time? Manager walking around the store looking for nothing to do instead of helping the poor sales agent who has a line of people.
- BJB J JaverApr 7, 20184.0I like the store but it was an issue with the phone I bought. By the time I walked out of the store the phone would not even let me make a call. They weren't well-stocked with the phones they were selling, and I had to wait another full day before I got my phone. So I did without a phone for more than a day.
Frequently Asked Questions About Verizon
What products can I find at the Verizon store in Collierville?
You can find wireless devices including phones, tablets, home internet, smartwatches, accessories, and more at the Verizon store in Collierville.
What are the Verizon store's hours of operation?
The Verizon store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does the Verizon store offer in-store pickup?
Yes, the Verizon store offers in-store pickup for your convenience.
What payment options does the Verizon store accept?
The store accepts payment via American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the Verizon store in Collierville accessible for both English and Spanish speakers?
Yes, the store offers services in both English and Spanish.
What brands of devices and accessories are available at Verizon?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and accessory brands like Casemate, Otterbox, PureGear, among others.
What services does the Verizon store provide?
The store provides services such as new lines, upgrades, new devices, and accessories.
Are there nearby places to eat after visiting the Verizon store?
Yes, nearby dining options include Five Guys, Back Yard Burgers, Moe's Southwest Grill, U-Swirl Frozen Yogurt, and LongHorn Steakhouse, perfect for grabbing a meal after your visit.
Where can I get beauty and spa services near the Verizon store in Collierville?
Nearby beauty and spa options include Nail Bar Collierville, Ruby's Spa & Salon, Merle Norman Cosmetics & Day Spa, European Wax Center, and Cutting Edge.
Are there fitness or wellness facilities near the Verizon store?
Yes, Manduu Collierville, Club Pilates, and The Joint Chiropractic are nearby if you're interested in fitness classes or chiropractic care.