Verizon

4.6
288 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Chattanooga’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
4414 Highway 58, Chattanooga, TN
37416, United States

Hours

Reviews

4.6
281 reviews
5 stars
242
4 stars
10
3 stars
7
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Travis, Katie, and Chris.

Product Knowledge

Staff demonstrated strong product knowledge, assisting customers with phone setups, plan changes, and troubleshooting issues effectively.

Positive Experiences

Numerous reviews highlighted excellent experiences, with customers feeling satisfied and appreciated during their visits.

Mixed Reviews

Some customers reported negative experiences, particularly regarding aggressive sales tactics and issues with billing or service agreements.

Staff Recommendations

Several customers recommended specific employees for their exceptional service, indicating a strong team presence at the store.
  • PM
    Paige McBrayer
    3 days ago
    5.0
    Wow! Hwy 58 Verizon store is the BEST! If you can not figure it out… Maggie Woods can!!! I thought I had lost it all after days working to retrieve my stuff in the cloud.. she figured it out in not time flat! Kind, professional, smart at it all is the experience I received. 10 plus rating! Thank you for the patience and the time given!
  • HT
    Holly Toney
    Nov 14, 2025
    5.0
    I wanna give a huge shoutout to drew for helping me and mother in law get an issue fixed and get my new phone and bill fixed ! He was a wonderful help and so nice and understanding !
  • JJ
    Judy
    Oct 21, 2025
    5.0
    Came in for assistance that the bank refused to help. Was very upset with the lack of customer service and Travis Nead was very helpful and calmed me down. He helped me get my banking set up and assisted with updating passwords so I can run my business efficiently. Highly recommend the Chattanooga 58 Verizon store!
  • RK
    Rachel K
    Sep 30, 2025
    5.0
    Travis was wonderful!! Super knowledgeable and personable. Was able to get me in and out in under an hour with a new phone & accessories. We tried to get set up with Verizon Internet since I had it in the past but it is not available yet. Once it's ready, I'll come back to see Travis. Lovely store.
  • DK
    David Kirby
    Sep 25, 2025
    5.0
    Travis was helpful and extremely knowledgeable! Great experience at this location.

Frequently Asked Questions About Verizon

What services does Verizon at 4414 Highway 58 provide?

Verizon at 4414 Highway 58 offers wireless device sales, Verizon plan upgrades, wireless accessories, exclusive Verizon services, and bill payment in-store.

Which brands of smartphones can I find at this Verizon store?

You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.