Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Chattanooga’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
281 reviews
5 stars
242
4 stars
10
3 stars
7
2 stars4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Travis, Katie, and Chris.
Product Knowledge
Staff demonstrated strong product knowledge, assisting customers with phone setups, plan changes, and troubleshooting issues effectively.
Positive Experiences
Numerous reviews highlighted excellent experiences, with customers feeling satisfied and appreciated during their visits.
Mixed Reviews
Some customers reported negative experiences, particularly regarding aggressive sales tactics and issues with billing or service agreements.
Staff Recommendations
Several customers recommended specific employees for their exceptional service, indicating a strong team presence at the store.
- PMPaige McBrayer3 days ago5.0Wow! Hwy 58 Verizon store is the BEST! If you can not figure it out… Maggie Woods can!!! I thought I had lost it all after days working to retrieve my stuff in the cloud.. she figured it out in not time flat! Kind, professional, smart at it all is the experience I received. 10 plus rating! Thank you for the patience and the time given!
- HTHolly ToneyNov 14, 20255.0I wanna give a huge shoutout to drew for helping me and mother in law get an issue fixed and get my new phone and bill fixed ! He was a wonderful help and so nice and understanding !
- JJJudyOct 21, 20255.0Came in for assistance that the bank refused to help. Was very upset with the lack of customer service and Travis Nead was very helpful and calmed me down. He helped me get my banking set up and assisted with updating passwords so I can run my business efficiently. Highly recommend the Chattanooga 58 Verizon store!
- RKRachel KSep 30, 20255.0Travis was wonderful!! Super knowledgeable and personable. Was able to get me in and out in under an hour with a new phone & accessories. We tried to get set up with Verizon Internet since I had it in the past but it is not available yet. Once it's ready, I'll come back to see Travis. Lovely store.
- DKDavid KirbySep 25, 20255.0Travis was helpful and extremely knowledgeable! Great experience at this location.
Frequently Asked Questions About Verizon
What services does Verizon at 4414 Highway 58 provide?
Verizon at 4414 Highway 58 offers wireless device sales, Verizon plan upgrades, wireless accessories, exclusive Verizon services, and bill payment in-store.
Which brands of smartphones can I find at this Verizon store?
You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
What are the operating hours of the Verizon store at 4414 Highway 58?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Can I pick up my online order in-store at the Verizon store on Highway 58?
Yes, this Verizon location offers in-store pickup for online orders.
Do I need to make an appointment before visiting the Verizon store?
No, appointments are not required but you can call to make one if you prefer.
How can I contact the Verizon store at 4414 Highway 58?
You can contact the store by phone at +1 423-894-9088 or email CustomerService@cellularsales.com.
What payment methods does this Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
What nearby restaurants can I visit before or after my appointment at Verizon?
Nearby dining options include Krystal for burgers, Popeyes Louisiana Kitchen and Bojangles for chicken, Sonic Drive-In for fast food, Waffle House for breakfast, Hungry House for American diner food, and The Salon On 58 area offers beauty and spa services.
Are there nearby automotive services around Verizon on Highway 58?
Yes, nearby automotive services include Intoxalock Ignition Interlock for automotive repairs, Exxon gas station, U Auto Wash car wash, and Valvoline Instant Oil Change.
What other electronic or mobile phone stores are near the Verizon store?
Nearby electronic and mobile phone stores include another Verizon retail location and Cellular Sales electronics store.