Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 941 Upper Ferry Rd in Carthage, TN 37030
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
175 reviews
5 stars
140
4 stars
18
3 stars
4
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their excellent service.
Professionalism
While many reviews noted great service, some customers experienced unprofessional behavior from staff, including lack of attention and poor communication.
Efficiency
Several customers appreciated the quick and efficient service, although some reported long wait times due to understaffing.
Product Knowledge
Customers frequently mentioned the staff's strong product knowledge, which contributed to positive experiences during phone purchases and setups.
- KJKarry JohnsonDec 17, 20255.0I love how the employees at Russell cellular are friendly and they can handle any problem you’re having with your phone. I bought my new iPhone 17 about 3 days ago with the accessories and my screen protector was damaged already in the corner of my phone. There is nothing I know of that I did to cause the damage so they replaced it with no problems. Thanks!
- CCClayton CrookDec 15, 20254.0Great service
- DDDavid DoneyDec 2, 20255.0Dalton watts the young man operating at this establishment is one great kid get you good deals and pricing great experience
- VCValerie CowanJul 21, 20255.0Super nice staff!! Had a wonderful experience over there!! Got everything I asked for and then they set it all up for me!
Frequently Asked Questions About Verizon
What products and brands does Verizon in Carthage, TN offer?
Verizon in Carthage offers Verizon Wireless service along with products like smartphones, tablets, accessories, smartwatches, and prepaid devices from brands including Samsung, Google, Apple, Motorola, and LG.
What are the store hours for Verizon at 941 Upper Ferry Rd, Carthage?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Carthage provide pickup options for orders?
Yes, they offer both in-store pickup and curbside pickup services.
What payment methods are accepted at Verizon in Carthage?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is the Verizon store at Upper Ferry Rd wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I schedule an appointment or service through an app for Verizon Carthage?
You can schedule via the My Verizon app or the quick link provided on their website for appointments and services.
How can I contact Verizon Carthage?
You can reach them by phone at +1 615-735-3370 or by email at carthage.tn@russellcellular.com.
What nearby dining options are available around Verizon Carthage?
Nearby restaurants include Taco Bell, Sonic Drive-In, and All Souped Up, ideal for grabbing a meal before or after your visit.
Are there any convenient shopping options near the Verizon store in Carthage?
Yes, Walmart Supercenter, Walmart Carthage - Myers St, and Dollar Tree stores are close by for additional shopping needs.
What local services or institutions are near Verizon Carthage that customers might find useful?
Nearby are Smith County Chamber of Commerce, Department Of Agriculture, and Smith County Board of Education, which might be helpful for community or official inquiries.