Verizon

3.9
555 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Sumter for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1275 Broad St, Sumter, SC
29150, United States

Hours

Reviews

3.7
405 reviews
5 stars
203
4 stars
60
3 stars
52
2 stars
14
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some staff were praised for their helpfulness, while others were criticized for being unhelpful or rude.

Staff Knowledge

There were reports of staff being unknowledgeable about products and services, leading to customer frustration.

Store Experience

Customers expressed dissatisfaction with long wait times and poor in-store service, with some feeling ignored or unwelcome.

Product Availability

Issues with product availability were noted, including incorrect stock information and delays in receiving items.

Overall Satisfaction

While some customers had positive experiences, many expressed frustration with service quality and are considering switching providers.
  • AH
    ANDY HANSBOROUGH
    Oct 30, 2025
    1.0
    Website showed 6 17 Pro in stock. Upon arriving the rep in store stated they have none and you must order and have shipped to you. I would have called before going there but their store number will not get you to this location. Have had Verizon for 20 plus years and looks like it will be time to change.
  • TA
    Taylor Anglin
    Oct 30, 2025
    5.0
    Had an absolute horrible experience over the phone and decided to come into the store instead!! And boy they did not disappoint!! Destiny and Ray were so professional, handled everything I needed, made me feel like family! All around great experience from the verizon crew in sumter!!
  • KS
    K Smith
    Aug 5, 2025
    1.0
    I have business services and it was the biggest mistake I made, working with this particular store. I have only been working with this store for 3 months. They claim they can't help with business services in store and there is a person that comes in to do services but that person doesn't have a set schedule. The wait is ALWAYS long and I don't really get any help when I'm there. I had to go to the store in Columbia just to get help!
  • SL
    Steve Locklair
    May 31, 2025
    5.0
    Great service. Upgraded my existing phone. Everything went smooth. Everyone was helpful and friendly.
  • JM
    Jerica Martinez
    Oct 14, 2017
    5.0
    There nice and kind it is a good store

Frequently Asked Questions About Verizon

What are the Verizon store hours in Sumter, SC?

The Verizon store at 1275 Broad St, Sumter, SC is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Can I schedule an in-store appointment at the Verizon Sumter location?

Yes, you can schedule an in-store appointments online or via the My Verizon app before visiting the Sumter store.