Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Spartanburg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
615 reviews
5 stars
356
4 stars
89
3 stars
51
2 stars
24
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees were praised for their helpfulness, while others were criticized for being dismissive or unprofessional.
Long Wait Times
Many customers reported long wait times in-store, often exceeding an hour, leading to frustration.
Billing Issues
Several customers experienced problems with billing, including unexpected charges and difficulties resolving these issues with customer service.
Staff Knowledge
While some staff members were noted for their expertise and helpfulness, others were criticized for lack of knowledge and poor communication.
Store Environment
Customers expressed dissatisfaction with the store environment, citing issues like inadequate seating and unhelpful staff.
- EPEd PlantsNov 8, 20254.0These folks, along with online help, finally figured out the issue with my new phone & sent me an extender to use. My signal reached about 20 feet from the house, but not inside. The extender did the trick.
- VGvittorio galluzzoOct 22, 20255.0Came in today with iPhone troubles. Got a new iPhone and Jennifer helped me with my issue transferring all my data and not losing any of my personal data. Thank You Verizon and Thank You Jennifer for taking the time and such good care EVEN though I didn’t come in for a sale, you STILL took great care of me. Thank You. God bless
- BBBrian BerklandOct 14, 20251.0Steer clear of these thieves. I recently got a new phone there under the condition that Verizon would pay off my old device. I have been billed the amount that they agreed to pay off, customer service is unreachable, and I have already gone into the store again to have this resolve and was told it would be. However, after all that, I still was overcharged by nearly $300 this month. I cannot get anyone to make this right so far and we'll be disputing the charge and considering legal action. Update: The response from Verizon scene below is purely lip service. Escalating this issue did absolutely nothing. I still never received a phone call and could not get anyone on the phone. Don't use Verizon.
- MLMr. LeggettOct 10, 20251.0Long wait, lying about having phones available. Bad communication with all the Reps.
- RRRuben ResendizOct 4, 20253.0I’ve been a loyal Verizon customer for over 10 years, and I’m very disappointed with the experience I had at this location. One of the employees canceled my order without my authorization, which is completely unprofessional and unacceptable. After a decade of loyalty, I expected better communication, respect, and accountability. I hope Verizon addresses this issue and ensures all employees handle customer accounts with proper care and authorization in the future.
Frequently Asked Questions About Verizon
What are the Verizon Spartanburg store hours?
The Verizon store in Spartanburg is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which mobile brands are available at Verizon Spartanburg?
Verizon Spartanburg offers a variety of mobile brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of products does Verizon Spartanburg offer for businesses?
They offer business cell phones, mobile hotspots, tablets, and laptops tailored to business needs.
Can I schedule an appointment or order online at Verizon Spartanburg?
Yes, you can schedule an in-store appointment or place an online orders through their website for convenient shopping.
What delivery and pickup options are available at Verizon Spartanburg?
Options include in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Does Verizon Spartanburg accept multiple payment methods?
Yes, they accept checks, debit cards, and mobile NFC payments, and do not require cash only payments.
Is there free Wi-Fi available at Verizon Spartanburg?
Yes, Verizon Spartanburg offers free Wi-Fi to customers in-store.
Which nearby places can I visit around Verizon Spartanburg?
Nearby places include Corona Mexican Restaurant for dining, Massage Envy for relaxation, and Crumbl for desserts, all within close proximity for your convenience.
Are there other mobile phone stores near Verizon Spartanburg?
Yes, nearby mobile phone stores include Metro by T-Mobile, AT&T Store, and Batteries Plus Bulbs for additional mobile and accessory options.
What nearby services can assist with shipping or postal needs near Verizon Spartanburg?
The UPS Access Point location nearby offers courier and delivery services, making it convenient to handle shipping before or after your visit to Verizon.