Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is North Augusta’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
281 reviews
5 stars
239
4 stars
11
3 stars
7
2 stars
7
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly mentioning individuals like Princess, Chris Bennett, and Spencer Goodwin.
Technical Support Issues
Several reviews highlighted frustrations with technical support, including long wait times and unresolved issues, leading to dissatisfaction with service.
Sales Experience
While some customers had positive experiences with sales associates, others felt pressured into purchases or experienced issues with promotions and billing.
Knowledge and Patience
Customers appreciated staff who took the time to explain technical details and assist with phone setups, especially for those less tech-savvy.
Store Environment
The store environment was generally described as friendly and clean, contributing to a positive shopping experience.
- SCSteve CartinNov 15, 20255.0As a 20+ year customer of Verizon, I've been in and done business with many Verizon stores - corporate and franchisee. I believe this location is a franchisee, but not sure of that. However, I've not ever had a better level of customer service or sales support than I have had at this store in the last couple weeks. I first traded in for a ZFlip 7 and was very displeased and disappointed with the phone. When I took it back to trade within the 30-day window, I did not have my original box and that was a problem. Daniel, whom I understand is the District Manager, encouraged me to look further for my box and was looking into options if I could not find it. I clearly felt he was on my side. With my wife's help I later found the box and returned to the store, just under an hour from closing. I felt bad that I was being an inconvenience but Daniel never once demonstrated anything but patience and helpfulness. He got me out of there in about 40 minutes and had the process of transferring my many apps already underway. The whole experience was a great one. I've had my new Pixel 10 Pro for about a week now and love it. I've had great service in this location before but this one topped them all. Altogether, I worked with 4 team members at this location on swapping phones twice in this instance and in later returning the case I first bought and choosing a new one. As a business owner myself, it's clear to me that superb leadership and ethical business practices at the District Manager level has resulted in a highly-trained and customer-focused team. Thank you, Daniel and all your team members at this location - you guys rock!
- BABrian ArmstrongSep 26, 20251.0Was told that I needed to use tech support online because they could not activate my secondary number. Was on hold with tech support for over 20 minutes when I asked the Verizon rep in the store. Tech support supervisor states the store could have activated my secondary line and they cannot. I need to go back to the store. Incompetence at its finest. I will visit a store in Augusta hoping for a competent person.
- DMDavid MiltonJun 15, 20255.0Steven dismuke is the best
- JJjim jordanMay 31, 20185.0Very nice people and very helpful. No rush, no hassel and not pushy.
- CAchuck AndersonApr 21, 20185.0Great customer service frombrent@mike
Frequently Asked Questions About Verizon
What type of products can I buy at Verizon on 1057 Edgefield Rd, North Augusta?
You can purchase Verizon phones such as Apple iPhone, Samsung Galaxy, Google Pixel, Motorola smartphones, wireless accessories, and other connected devices at Verizon on 1057 Edgefield Rd.
What are the operating hours for the Verizon store at 1057 Edgefield Rd?
The store is open Monday through Saturday from 9 AM to 8 PM, and Sunday from 12 PM to 6 PM.
Can I pay my Verizon bill in person at this location?
Yes, you can pay your Verizon bill in-store at the North Augusta Cellular Sales location.
Does the Verizon store at 1057 Edgefield Rd accept appointments?
Appointments are not required, but you can call to make one if you prefer an appointment.
Are there any pickup or delivery services available at this Verizon store?
This location offers in-store pickup services for your convenience.
What payment options are accepted at Verizon in North Augusta?
The store accepts American Express, Discover, Mastercard, and Visa for payment.
What exclusive services and promotions are available at this Verizon store?
You can shop for exclusive Verizon plans, services, and the latest promotions at this location.
What nearby food options are available if I visit the Verizon store at 1057 Edgefield Rd?
You can enjoy nearby dining options such as Dairy Queen Grill & Chill, Wendy's, Chick-fil-A, Sonic Drive-In, Pablo's Mexican Restaurant, Arby's, and Jersey Mike's Subs nearby.
Are there any nearby automotive services close to the Verizon store?
Yes, Lulu's Car Wash and Cumberland Farms, which also offers gas station services, are nearby for automotive needs.
What nearby health and wellness services can I find around the Verizon location?
Close to Verizon, there are health and wellness services including ATI Physical Therapy, Lotus Massage, and Riverfront Dental Care.