Business Details
About
Cell Phone StoreElectronics Store
Visit our store at North Augusta for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
412 reviews
5 stars
235
4 stars
62
3 stars
38
2 stars
22
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising specific employees like Wes and Alberto for their helpfulness, while others report poor service and dismissive attitudes from staff.
Sales Experience
Customers have expressed frustration with aggressive sales tactics and a lack of assistance with issues unrelated to purchasing new devices.
Wait Times
Many reviews mention long wait times for service, with some customers feeling ignored or unacknowledged during their visits.
Store Environment
The store is noted for being clean and well-organized, but some customers have reported feeling treated poorly or like second-class citizens.
Product Knowledge
While some employees are praised for their knowledge, others have been criticized for lacking information about products and services.
- CHConnie Harman2 days ago5.0Walked in with annoying pop-ups and the staff went right to work and cleared it out, so glad I didn't have to buy a new phone!
- FMFranklin MckinnisNov 10, 20255.0⭐️⭐️⭐️⭐️⭐️ I had an amazing experience at Verizon in North Augusta. From the moment I walked in, (Wes) Wesley Thompson and the employees were welcoming, professional, and extremely knowledgeable. He took the time to answer all my questions, helped me compare options, and made the whole process smooth and stress-free. Their customer service truly stands out, and I appreciate how he went above and beyond to make sure I was satisfied. Highly recommend this store to anyone needing a new phone or support! Thanks Again
- DLdanny LawrenceNov 10, 20255.0Robert and Carly were absolutely phenomenal in helping me out, setting me up on an upgrade and going over my plan to be the most affordable, efficient and effective!
- RLRachel LedererNov 4, 20255.0Drell is so helpful every time I come in! I never feel pressured to purchase or upgrade any of my devices, and he answers all of my questions and concerns with care and patience. I've switched phone companies many times and was hesitant to switch back to Verizon after past experiences with the company, but Drell has eased my mind that this time is different!
- PFPhilip FurlaniSep 30, 20251.0If you go here for an issue with your account, prepare to be treated like you don't matter. I spoke with the magnificent Wes about why my bill went up $30. He was arrogant and dismissive. He was quick to tell me they dont do customer service, they just sell phones (even though in the past I've come in and sat with a rep who helped me resolve issues). He then handed me a list of phone numbers and couldn't care less that I was not happy with the customer service.
Frequently Asked Questions About Verizon
What are the Verizon store's regular opening hours in North Augusta?
The Verizon store in North Augusta is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Which mobile brands does the Verizon store in North Augusta offer?
They offer a variety of brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment before visiting the Verizon store in North Augusta?
Yes, you can schedule an in-store appointment online or via the My Verizon app to visit the North Augusta store.
What types of services and products are available at the Verizon store in North Augusta?
The store offers mobile plans, wireless internet plans, voice plans, as well as business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon North Augusta offer options for picking up online orders?
Yes, customers can choose in-store pickup, curbside pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
What payment methods does the Verizon store in North Augusta accept?
They accept checks, debit cards, mobile NFC payments, and do not require cash only payments.
Are there other electronic or mobile phone stores near the Verizon location in North Augusta?
Yes, nearby options include another Verizon store, RadioShack, and GameStop which also sells mobile phones and electronics.
What dining options are available near the Verizon store in North Augusta for a quick meal?
Nearby dining includes Tropical Smoothie Cafe, New China Buffet, Cold Stone Creamery, Maurice's BBQ Piggie Park, and Firehouse Subs N. Augusta.
Where can I find fuel and automotive services near the Verizon store in North Augusta?
Tire Kingdom offers automotive repair services and Murphy USA is a nearby gas station for fueling needs.
Are there financial service options near the Verizon store in North Augusta?
Yes, services include Western Union money transfer, Bitcoin ATM Teller North Augusta - Coinhub, LibertyX Bitcoin ATM, The Exchange Network ATMs, and Jackson Hewitt Tax Service.