Verizon

4.0
518 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Moncks Corner for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
481 N Hwy 52, Moncks Corner, SC
29461, United States

Hours

Reviews

4.0
389 reviews
5 stars
224
4 stars
56
3 stars
41
2 stars
15
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and unprofessional behavior.

Store Experience

Many customers appreciated the clean and organized store environment, but some expressed frustration with long wait times and complicated processes.

Technical Support

Several reviews highlighted issues with phone service reliability and technical support, with customers feeling their problems were not adequately addressed.

Pricing Concerns

Customers frequently mentioned high prices and dissatisfaction with billing practices, leading some to consider switching carriers.

Staff Knowledge

While some staff members were commended for their knowledge and assistance, others were criticized for lack of expertise and poor service.
  • LO
    Lindsay Odell
    6 days ago
    5.0
    I was so impressed with the staff at Moncks Corner Verizon today. The store was super busy, but they acknowledged each person, kept things moving, often working on 3+jobs at a time, were super knowledgeable, and never got frustrated or impatient. I was especially impressed by the management skills of Jasmine & Kearstin.
  • MV
    Milenka Vargas
    Oct 11, 2025
    5.0
    Everybody is very helpful and polyte
  • FS
    Floyd Sirico
    Sep 29, 2025
    1.0
    Worst customer service ever!!!!
  • TM
    tiffany mills
    Sep 21, 2025
    1.0
    Worst customer service ever!!! My grandmother went into the store yesterday and was lied too.. she went back today and the lady that she went to for help refused to help to her. If you are not purchasing anything from them they don't want to help you. They over charge their elderly customers and are rude to them!!! Verizon needs to do a revamp on their employees and how they treat people. V the way you allow your employees to treat people is unethical.
  • TG
    Tim Gann
    May 30, 2025
    4.0
    Went well checked in and back out in about 15 minutes. Had a few issues they took care of quickly

Frequently Asked Questions About Verizon

What brands of smartphones can I find at the Verizon store in Moncks Corner?

The Verizon store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, and Samsung Galaxy S23 among others.

What are the store hours for Verizon in Moncks Corner?

The Verizon store is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.