Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Lancaster for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
282 reviews
5 stars
140
4 stars
38
3 stars
21
2 stars
18
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Adrian, Barbie, and Jonny, while others reported rude and dismissive behavior from some employees.
Wait Times
Several reviews mentioned long wait times and slow service, indicating that staffing levels may be inadequate during busy periods.
Product Knowledge
Customers appreciated the staff's product knowledge and ability to assist with technical issues, although some felt that not all employees were equally informed.
Pricing Issues
There were complaints about high prices and unexpected charges, leading to dissatisfaction with the overall value of services offered.
- JSJerry StormerDec 7, 20251.0Long wait . They weren't able to help cancel jetpack at the Verizon office,but gave me a number to call. Another long wait 20 minutes or more. at least twice. Unbelievable amount of information or maybe red tape would be better to say, to prove who you were by phone . When we had bin with them more than 40 years, probably much closer to 50years All the people I talked to were courteous The problem appears to be with the company Verizon itself. They have lost their vision !!!
- LGLady Salas GalánNov 16, 20255.0Adrian was amazing, he's a very attentive guy and really willing to help, I give him the highest rating.
- NENicole EudyNov 9, 20255.0Service today was great! Joe and Adrian both were helpful! Come to the Lancaster Verizon for any needs.
- DSDanielle SnoddyNov 9, 20255.0Great to work with, great customer service. Joe and Adrian did all they could to make this experience a great one!
- NWNancy WolfeOct 23, 20255.0I went to the Verizon in Lancaster and was helped by a very kind and helpful rep named Barbie She helped me with my phone and was very patient to show me some apps on my phone It takes a little time when you are a senior citizen and she was helpful and kind. This office is always a pleasure to go to when I need help with my phone
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Lancaster?
The Verizon Lancaster store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Lancaster, SC?
The Verizon store is located at 1107 Highway 9 Byp W, Lancaster, SC 29720, United States.
What products can I find at the Verizon Lancaster store?
You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and mobile hotspots.
Does the Verizon Lancaster store offer in-store pickup or delivery options?
Yes, they offer in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Can I schedule an appointment before visiting the Verizon Lancaster store?
Yes, you can schedule an in-store appointment online or via the My Verizon app to ensure personalized service during your visit.
What types of payment does Verizon Lancaster accept?
They accept payments via checks, debit cards, and mobile NFC payments; cash is not required exclusively.
What mobile carriers are competitors of Verizon in the Lancaster area?
Competitors include AT&T, T-Mobile, Spectrum, and Optimum.
What nearby medical facilities are close to Verizon Lancaster that customers might visit?
Nearby medical centers include Acenth medical center, MDFirst Primary & Urgent Care, Carolina Urgent and Family Care, and various doctors like Dr. Amrendra Kumar and Brandon S Percival Dpm.
Are there any nearby dining options around Verizon Lancaster?
Yes, Japan Restaurant, a Japanese and Asian restaurant, is located nearby and offers dining options before or after your store visit.
What other retail and service businesses are located near the Verizon store in Lancaster?
Nearby businesses include The Home Depot hardware store, Brasfield Gorrie home improvement store, Goodwill thrift store, and beauty salons like Studio Fixx and Cutting Edge Barbershop & Beauty Salon.