Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesVCA Animal Hospitals
VCA Indian Land Animal Hospital, where world-class medicine meets hometown care. Since 1986, our dedicated team has provided top-notch veterinary services for dogs and cats in the Indian Land, Fort Mill, Lancaster, South Charlotte, Ballantyne, and Waxhaw areas. We are a fun-loving, bonded team passionate about offering the best care to each patient while building meaningful connections with our clients. At VCA Indian Land, we deliver compassionate, high-quality medicine and strive to exceed expectations, making us the first choice for pet owners seeking trusted veterinary care.
Location
VCA Indian Land Animal Hospital
124 Fort Mill Highway, Fort Mill, SC
29707, United States
Hours
Reviews
4.6
314 reviews
5 stars
267
4 stars
13
3 stars
6
2 stars1
1 star
27
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff, particularly Dr. Gilmartin, for their compassionate and attentive care towards pets and their owners.
Communication Issues
Several reviews highlighted problems with communication, including difficulty reaching the office by phone and lack of timely updates during appointments.
Mixed Experiences
While many customers had positive experiences, some reported dissatisfaction with misdiagnoses and perceived indifference from staff during critical situations.
Pricing Concerns
A number of reviews mentioned high costs for services, with some feeling that the clinic prioritized profit over care.
Staff Friendliness
Overall, the staff was frequently described as friendly and welcoming, contributing to a positive atmosphere for pet owners.
- JHJasalyn HashDec 26, 20251.0We went to this vet from 2018 until 2024. We didn’t have any issues until our Cavapoo got sick in 2024. This vet misdiagnosed him multiple times and we repeatedly took him back to the office because he wasn’t improving and still wasn’t eating or drinking. Then urgent care vet diagnosed an obstruction very late at night and recommended following up with our vet the next morning to see if he passed the object or needed surgery. Indian land VCA wouldn’t even see our dog that next morning. We called repeatedly. Half of the time when you call they don’t answer the phone. When they finally answered they said they wouldn’t see our dog and wouldn’t let us wait at the office to work our dog in when they had time. Our dog was not eating or drinking and was in pain. The VCA receptionist said that they wouldn’t even do an x ray to see if he was improving because they “only had one vet that morning.” They also said that particular vet did not do foreign object obstruction surgery. I begged them to see our dog and at least give him pain medicine and do the x ray to see if he had passed the object. They refused and insisted we go yo an ER vet. I will never go back to this office. Palmetto veterinary medicine and surgery in rock hill saw our dog immediately and treated him. We will never go back to Indian land vca.
- KDKathleen DrescherOct 13, 20255.0Love my VCA!!!!!
- BZBrittany ZappAug 2, 20251.0Been coming to them for years every month, for the same exact treatment and they consistently demand a full exam (MONTHLY) completely over charging us for the SAME problem. They are great at taking your money, but not fixing the problem or recognizing it’s a chronic issue that has been going on for years and sometimes it’s ok to just care about the family in addition to the animal. We won’t be back. UPDATE: Since I'm unable to respond to the Vet's response - when I called for an appointment I clearly communicated that there would be medicine involved (it's the same visit we do every time) and the tech scheduled our appointment with a tech instead of a doctor. We had a cytology done in July with our vet in Hilton Head that your team declined to let us use. The treatment was not different, it was absolutely the same treatment we've always received - literally for years with your office. Your vet tech even came in and told my husband after the cytology that the bacteria was different, but it was the same treatment...just like every month prior. We were there the last week of May, so the only time we skipped a cytology or vet visit was the month of June. It seems depending on who is working depends on how we are treated. Again, we are there monthly, except June/July because we were out of town. Your team should know us and our dog comes in monthly for ear cleanings, medicine drops in the ear, and librela shots.
- JPJoe PattersonOct 18, 20175.0Great combination of skilled, professional and caring vets, along with competent and friendly office staff. We will be bringing all of our pets to them for as long as we can.
Frequently Asked Questions About VCA Indian Land Animal Hospital
What types of pets does VCA Indian Land Animal Hospital provide care for?
VCA Indian Land Animal Hospital provides veterinary care for cats, dogs, rabbits, and pocket pets.
What are the main services offered at VCA Indian Land Animal Hospital?
The hospital offers services including advanced dental care, cardiology, allergy treatment, diagnostics, surgery, preventive care, vaccinations, and more.
Where is VCA Indian Land Animal Hospital located?
It is located at 124 Fort Mill Highway, Fort Mill, SC, 29707, USA.
What are the regular business hours of VCA Indian Land Animal Hospital?
They are open Monday to Friday from 7:30 AM to 5:30 PM, and Saturday from 8:00 AM to 1:00 PM. They are closed on Sundays.
Does VCA Indian Land Animal Hospital offer a first exam discount for new clients?
Yes, new clients can take advantage of a free first exam by using the coupon available on their website.
Which payment methods are accepted at VCA Indian Land Animal Hospital?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I contact VCA Indian Land Animal Hospital by phone?
You can reach them at +1 803-547-7000 or their main phone number +1 803-228-7332.
Are there any nearby restaurants where I can eat before or after visiting the hospital?
Yes, nearby options include Tacos Coranay, Archie Boy's BBQ, Biscuitville, Showmars, Nizam Bistro, and Farmhaus for various cuisines.
Is there a convenient gas station near VCA Indian Land Animal Hospital?
Several gas stations are nearby including Valero, Gulf, bp America, Mobil, 7-Eleven, and Exxon & Mobil Stations, making it easy to fuel up when visiting.
What other services or shops are close to VCA Indian Land Animal Hospital that might be useful?
Nearby are services such as The UPS Store for printing and packing, Xpress Lube of Charlotte and Havoline Xpress Lube for automotive needs, and Enterprise Rent-A-Car for travel rentals.