Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Columbia’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
304 reviews
5 stars
246
4 stars
20
3 stars
9
2 stars
6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the staff for their exceptional customer service, highlighting employees like Brayden, Megan, and William for their patience, knowledge, and willingness to help.
Professionalism
Customers frequently noted the professionalism of the staff, with many mentioning how employees handled their inquiries and issues with care and respect.
Knowledgeable Staff
Many reviews emphasized the staff's knowledge about products and services, with specific mentions of employees like William and Darnell who provided thorough explanations and assistance.
Positive Experiences
A significant number of customers reported positive experiences, often expressing gratitude for the help they received and recommending specific employees.
Communication Issues
Some customers experienced issues with communication regarding fees and promotions, leading to dissatisfaction with the transparency of the sales process.
- SBShanice BynumOct 23, 20255.0I normally don’t do reviews, but I had to for Brayden Tyan! From the warm welcome when we first walked in all the way to the end, the experience was great. We had four lines to switch over, and through the entire process he was patient, kind, and respectful. I’m so thankful Jay Riccioni referred us to him truly top-notch service! If I could give 20 stars I would!!! Thank you both for making this experience smooth and easy!!!!
- KBKentrell BynumOct 22, 20255.0⭐️⭐️⭐️⭐️⭐️ I’m filled with so much thankfulness, joy, and happiness! This was my first time ever receiving such outstanding and amazing customer service — from the moment I walked in to the moment I left. Brayden Tyan did his job with so much compassion and professionalism. His eye contact and communication skills were incredible, and everything went perfectly. You can truly tell he cares about people and takes pride in his work. I really hope we get more people like Brayden — he made the whole experience unforgettable! Thank you so much, Brayden, and a huge thank you to Jay Riccioni for sending me and my family there. We are all extremely grateful and happy!☺️☺️🥰
- JPJohn PriceOct 20, 20255.0Got my phone working again.
- CGCheyenne GentryOct 17, 20255.0Brayden is literally the greatest salesman on earth. Super professional and knowledgeable !!! If you are looking to get the best deals and experience go STRAIGHT TO HIM !!! The GOAT 💪🏻💪🏻💪🏻💪🏻💪🏻
- TRTripp RocheSep 25, 20255.0Blayney was great to work with and had me in and out in five minutes!
Frequently Asked Questions About Verizon
What types of wireless devices can I purchase at Verizon on Forest Dr?
You can purchase the latest Apple iPhone, Samsung Galaxy, Google Pixel, Motorola phones, and other devices at Verizon on 3431 Forest Dr.
Does Verizon on Forest Dr offer any special plans or services?
Yes, Verizon offers exclusive plans and services including prepaid wireless, Hum smart car, home phone, home internet, and mobile hotspot.
What are the operating hours of Verizon at 3431 Forest Dr?
The store is open Monday through Saturday from 9 AM to 9 PM, and Sunday from 11 AM to 7 PM.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill conveniently in-store at the 3431 Forest Dr location.
Does Verizon on Forest Dr support in-store and curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services for your convenience.
What payment methods are accepted at Verizon on Forest Dr?
Verizon accepts American Express, Discover, Mastercard, and Visa credit cards for payment.
Is an appointment required to visit Verizon at 3431 Forest Dr?
No appointment is required, but you can call the store to make one if you prefer.
Are there any nearby places to grab a coffee before visiting Verizon?
Yes, 7 Brew Coffee is nearby and can be a great spot to grab a coffee before your visit.
Where can I find nearby pharmacies or drugstores around Verizon on Forest Dr?
Nearby pharmacies include Walgreens and Infusion Care of SC, offering convenient options near the Verizon store.
What other services and amenities are close to Verizon at 3431 Forest Dr?
You can also find beauty salons like Troy's Cutting Edge, gas stations such as Shell and Corner Pantry, banks including Wells Fargo, and ice cream shops like Braum's nearby for added convenience.