Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Columbia’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
308 reviews
5 stars
250
4 stars
20
3 stars
9
2 stars
6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the staff for being helpful, knowledgeable, and going above and beyond to assist customers.
Staff Recognition
Specific employees like William, Brayden, and Megan received multiple commendations for their exceptional service.
Mixed Experiences
While many customers had positive interactions, some reported issues with communication and unexpected fees during transactions.
Store Environment
The store's physical appearance and accessibility received mixed feedback, with some noting ongoing construction and difficulty finding the location.
- JDJonathan DavisDec 26, 20255.0Cory was very helpful and made sure I was taken care of. If there is anything I need help with in the future, this is the store I will be choosing. Thank you 👍🏼
- CHCharlene HallDec 17, 20255.0I had the most wonderful experience with Nick at Verizon. I came in to get a new phone and switch my service and let me tell you he went above and beyond to help me. He was very professional and got me the best deal ever. Nick was very informative and knowledgeable. I would definitely recommend coming in and sitting down with Nick, he will make your visit very relaxing and enjoyable.
- CACaleigh AdamsDec 11, 20255.0Darnell was phenomenal, so kind and helpful and got me a great deal! Highly recommend him!
- MMMellyNov 29, 20255.0Excellent
- KBKentrell BynumOct 22, 20255.0⭐️⭐️⭐️⭐️⭐️ I’m filled with so much thankfulness, joy, and happiness! This was my first time ever receiving such outstanding and amazing customer service — from the moment I walked in to the moment I left. Brayden Tyan did his job with so much compassion and professionalism. His eye contact and communication skills were incredible, and everything went perfectly. You can truly tell he cares about people and takes pride in his work. I really hope we get more people like Brayden — he made the whole experience unforgettable! Thank you so much, Brayden, and a huge thank you to Jay Riccioni for sending me and my family there. We are all extremely grateful and happy!☺️☺️🥰
Frequently Asked Questions About Verizon
What types of wireless devices can I purchase at Verizon on Forest Dr?
You can purchase the latest Apple iPhone, Samsung Galaxy, Google Pixel, Motorola phones, and other devices at Verizon on 3431 Forest Dr.
Does Verizon on Forest Dr offer any special plans or services?
Yes, Verizon offers exclusive plans and services including prepaid wireless, Hum smart car, home phone, home internet, and mobile hotspot.
What are the operating hours of Verizon at 3431 Forest Dr?
The store is open Monday through Saturday from 9 AM to 9 PM, and Sunday from 11 AM to 7 PM.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill conveniently in-store at the 3431 Forest Dr location.
Does Verizon on Forest Dr support in-store and curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services for your convenience.
What payment methods are accepted at Verizon on Forest Dr?
Verizon accepts American Express, Discover, Mastercard, and Visa credit cards for payment.
Is an appointment required to visit Verizon at 3431 Forest Dr?
No appointment is required, but you can call the store to make one if you prefer.
Are there any nearby places to grab a coffee before visiting Verizon?
Yes, 7 Brew Coffee is nearby and can be a great spot to grab a coffee before your visit.
Where can I find nearby pharmacies or drugstores around Verizon on Forest Dr?
Nearby pharmacies include Walgreens and Infusion Care of SC, offering convenient options near the Verizon store.
What other services and amenities are close to Verizon at 3431 Forest Dr?
You can also find beauty salons like Troy's Cutting Edge, gas stations such as Shell and Corner Pantry, banks including Wells Fargo, and ice cream shops like Braum's nearby for added convenience.