Verizon

4.5
208 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Columbia’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
5401 Forest Drive, Columbia, SC
29206, United States

Hours

Reviews

4.5
206 reviews
5 stars
168
4 stars
10
3 stars
5
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Michele, Joey, and Talisa.

Sales Experience

Several reviews highlighted positive sales interactions, with staff providing valuable information and assistance in selecting the right products.

Mixed Experiences

While many customers had great experiences, some reported issues with service quality and transparency regarding fees, leading to dissatisfaction.

Professionalism

A number of reviews noted the professionalism of staff, particularly in handling complex issues and providing thorough explanations.

Store Environment

Some customers expressed concerns about the store's organization and wait times, indicating a need for improvement in operational efficiency.
  • TC
    Timothy Caiello
    Dec 19, 2025
    5.0
    Megan may have been the sharpest, most articulate, most caring, and most helpful customer service rep I’ve ever encountered. Got everything sorted out.
  • SD
    Siimply Danielle
    Dec 6, 2025
    5.0
    DeMarco was an amazing salesman. He definitely was trying to get every sale he could get with the add-ons and promotions. He was on it. lol 😆
  • BG
    Beverly Graves
    Sep 9, 2025
    5.0
    If you truly want good service and people who will spend time to do things RIGHT, go here ask for Latonya or Telisa!!!!!! They know what they are doing and actually take the time to do what is necessary to get it RIGHT. Not "all abt the $quot; like most!! Six stars if I could!!!!!
  • SM
    Sallie Marcil
    Jan 24, 2020
    4.0
    Hate to learn our favorite guy is not with Verizon anymore.

Frequently Asked Questions About Verizon

What is the location and contact number for the Verizon store on Forest Drive?

The Verizon store is located at 5401 Forest Drive, Columbia, SC 29206. You can contact them at +1 803-787-0876.

What brands and devices can I find at the Cellular Sales Verizon store?

At this Verizon store, you can find brands like Apple, Samsung, Google, Motorola, LG, HTC, and Asus with devices including iPhones, Galaxy smartphones, Google Pixel, and more.