Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Columbia’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
206 reviews
5 stars
168
4 stars
10
3 stars
5
2 stars
4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Michele, Joey, and Talisa.
Sales Experience
Several reviews highlighted positive sales interactions, with staff providing valuable information and assistance in selecting the right products.
Mixed Experiences
While many customers had great experiences, some reported issues with service quality and transparency regarding fees, leading to dissatisfaction.
Professionalism
A number of reviews noted the professionalism of staff, particularly in handling complex issues and providing thorough explanations.
Store Environment
Some customers expressed concerns about the store's organization and wait times, indicating a need for improvement in operational efficiency.
- TCTimothy CaielloDec 19, 20255.0Megan may have been the sharpest, most articulate, most caring, and most helpful customer service rep I’ve ever encountered. Got everything sorted out.
- SDSiimply DanielleDec 6, 20255.0DeMarco was an amazing salesman. He definitely was trying to get every sale he could get with the add-ons and promotions. He was on it. lol 😆
- BGBeverly GravesSep 9, 20255.0If you truly want good service and people who will spend time to do things RIGHT, go here ask for Latonya or Telisa!!!!!! They know what they are doing and actually take the time to do what is necessary to get it RIGHT. Not "all abt the $quot; like most!! Six stars if I could!!!!!
- SMSallie MarcilJan 24, 20204.0Hate to learn our favorite guy is not with Verizon anymore.
Frequently Asked Questions About Verizon
What is the location and contact number for the Verizon store on Forest Drive?
The Verizon store is located at 5401 Forest Drive, Columbia, SC 29206. You can contact them at +1 803-787-0876.
What brands and devices can I find at the Cellular Sales Verizon store?
At this Verizon store, you can find brands like Apple, Samsung, Google, Motorola, LG, HTC, and Asus with devices including iPhones, Galaxy smartphones, Google Pixel, and more.
What are the store hours for Verizon Cellular Sales on Forest Drive?
The store is open Monday to Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does the Verizon store at 5401 Forest Drive require appointments?
No, appointments are not required to visit this Verizon store, but you can call ahead to make one if you prefer.
What payment options does the Verizon store accept?
They accept major credit cards including American Express, Discover, Mastercard, and Visa.
What pickup services are available at the Verizon Cellular Sales location?
This location offers both in-store pickup and curbside pickup for your convenience.
What types of Verizon services can I get at the Forest Drive location?
You can get Verizon wireless plans, prepaid wireless, Hum Smart Car service, home phone, home internet, mobile hotspots, and more at this store.
Which nearby food options can I consider before or after visiting the Verizon store on Forest Drive?
Nearby food options include Sonic Drive-In, Hardee's, Chipotle Mexican Grill, Wendy's, Cook Out, Blimpie, and Golden Corral Buffet & Grill where you can enjoy a quick meal or dining experience.
Are there nearby banks or ATMs close to the Verizon store on Forest Drive?
Yes, you will find Woodforest National Bank, Regions Bank, and a Bitcoin Depot ATM nearby for convenient banking and cash access.
What other retail and service locations are nearby that might be useful during a visit to Verizon on Forest Drive?
Nearby you can find Shell and BP gas stations, Walmart Grocery Pickup and Delivery, Stanton Optical for eye care, Firestone Complete Auto Care, and Super 8 hotels for accommodation.