Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Columbia for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
463 reviews
5 stars
221
4 stars
76
3 stars
46
2 stars
27
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with staff being unhelpful, rude, or dismissive.
Staff Knowledge
While some staff members were praised for their helpfulness and knowledge, others were criticized for being unprofessional and lacking expertise.
Store Experience
Customers expressed frustration with long wait times, lack of assistance, and inadequate stock of products.
Loyalty Issues
Long-term customers felt neglected and frustrated by the lack of competitive offers for existing customers compared to new ones.
Positive Interactions
A few customers highlighted positive experiences with specific staff members who provided excellent service.
- CDC DNov 16, 20255.0John did an amazing job of helping sort through some issues with transferring our service over from another carrier. I was seen very quickly and within 30 minutes he had the entire issue resolved and our phones working correctly. I can’t thank him enough!
- AAAntionyFrederick_Nov 15, 20255.0John was amazing. Very patient with my decision making, made transferring service and purchasing new phone very easy
- CRClinton RowseyNov 14, 20255.0Very friendly establishment, John was wonderful. Very helpful and had a lot of knowledge about the company and plans. Will happily come back.
- DJDaryl JacksonNov 14, 20255.0Chris did an EXUBERANT job helping me and my finance get her a new phone! He was kind, curtious, and unbelievably knowledgeable! If we need anything in the future we will definitely be coming back to visit Chris!😎
- KTKim TaylorNov 12, 20255.0DeMarco was awesome! Great assistance with the issues I’ve been having. Will definitely come back for his assistance when I need a new device!
Frequently Asked Questions About Verizon
What are the store hours for the Verizon location in Columbia, SC?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment or shop online for Verizon products in Columbia?
Yes, you can schedule an in-store appointment or shop online for Verizon products and services through their website.
What smartphone brands are available at the Verizon store in Columbia?
The store offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does the Verizon store in Columbia offer in-store pickup and delivery options?
Yes, they provide in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What types of products does Verizon offer for business customers?
Verizon offers business cell phones, mobile hotspots, tablets, and laptops.
What services are provided by Verizon at this Columbia location?
They offer mobile plans, wireless internet plans, and voice plans.
Is free Wi-Fi available at the Verizon Columbia store?
Yes, the store offers free Wi-Fi to customers.
What are some nearby dining options close to the Verizon store in Columbia?
Nearby restaurants include Don Tequilas Mexican Grill & Cantina, Flaming Grill Supreme Buffet, and Fazoli's, which customers can visit before or after shopping at Verizon.
Are there nearby banks near the Verizon store for convenient financial services?
Yes, Wells Fargo Bank, South State Bank, Regions Bank, and Founders Federal Credit Union are located nearby for your banking needs.
What nearby entertainment options are available around the Verizon Columbia store?
Customers can enjoy movies at Carmike Cinemas 14, AMC Entertainment, or AMC CLASSIC Harbison 14 located near the Verizon store.