Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Aiken for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
448 reviews
5 stars
210
4 stars
81
3 stars
37
2 stars
43
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of assistance.
Staff Knowledge
Several customers noted that staff members were knowledgeable and helpful, but there were also complaints about employees being uninformed or untrained.
Wait Times
Many reviews mentioned long wait times and understaffing, leading to frustration among customers.
Store Management
The store management received negative feedback for being rude and unhelpful, with specific mentions of a manager's poor attitude.
Overall Experience
Overall experiences varied widely, with some customers expressing satisfaction and others indicating they would seek service elsewhere due to poor interactions.
- HMHeather MoralesDec 28, 20254.0Jaimie helped me add a new line back in July and I came back yesterday to have him specifically help me with adding another new line and purchase another new iPhone. He’s the best Verizon Representative I’ve ever had in any of the stores. Gabe also is helpful and professional. Thanks Jaimie for everything!!
- EHEthan HarrisDec 15, 20251.0Returned my Verizon home internet box to the store. Was charged $216 for the box because it said I didn't return it. Got my bank to cancel that transaction and now they tried to send me to collections for a box I do not have because I Returned it. Still trying to get a resolution to this issue
- EWEmily WilliamsDec 12, 20255.0Hats off to Jaimie for taking care of our needs this morning ! We purchased the iPhone 17 air. Jaimie helped us get all of the promotions including an iwatch. He was very thorough in all areas of our transaction. Thanks, Jaimie!
- ASAlyssa SummersDec 8, 20255.0Jamie was awesome and offered great customer service and thorough product/plan knowledge! Will definitely be back to this location.
- BBB BDec 2, 20253.0Like most Verizon stores I've been to, and there have been many from VA to FL, not great. The person who waited on me acted like he really didn't care, because he didn't! I think Verizon needs to get more serious about training CSR's or they will continue to lose customers, like me!
Frequently Asked Questions About Verizon
What types of products does the Verizon store in Aiken offer?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What are the store hours for the Verizon store in Aiken?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Can I order online and pick up my Verizon purchase in the Aiken store?
Yes, you can buy online and pick up your order in-store for convenience.
Does Verizon Aiken offer same-day delivery or express locker pickup options?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
What payment methods are accepted at Verizon Aiken?
Verizon accepts debit cards, mobile NFC payments, and does not require cash only. Check payments are also accepted.
Which mobile brands are available at Verizon Aiken?
Verizon stocks popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
How can I schedule an in-store appointment at Verizon Aiken?
You can schedule an appointment through the My Verizon app or visit their website for scheduling options.
What nearby dining options are available close to Verizon Aiken?
Nearby dining options include Firehouse Subs, Ferrando's Italian Pizzeria, Marble Slab Creamery, O’Charley’s, and Krystal, perfect for grabbing a meal before or after your Verizon visit.
Are there any nearby health and wellness stores near Verizon Aiken?
Yes, stores such as Your CBD Store and The Vitamin Shoppe are nearby, offering health and holistic products to complement your lifestyle.
Which nearby places can help with shipping or financial services near Verizon Aiken?
For shipping needs, there's the UPS Access Point location nearby. For financial advising, Regional Finance is also close by, making errands convenient while visiting Verizon.