Visit our store at Aiken for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers reported poor customer service experiences, citing rudeness and lack of assistance from staff.
Knowledgeable Staff
Some employees were praised for their knowledge and helpfulness, particularly in resolving issues and providing assistance.
Long Wait Times
Numerous reviews mentioned long wait times for service, with some customers leaving due to frustration.
Store Management
The store management received negative feedback for being unhelpful and rude, impacting overall customer satisfaction.
Positive Experiences
Despite the negative feedback, there were several positive experiences highlighted, particularly with specific staff members who provided excellent service.
NG
Nolan Grant
5 days ago
5.0
Mr. Jarrod B., was very nice, respectful, and incredibly professional. He made me feel like a valued Verizon customer! I genuinely appreciate his phenomenal customer service skills!
KS
Kami Sellers
Nov 15, 2025
1.0
Idk
JT
Jami Thomas
Nov 12, 2025
5.0
Great experience with the Aiken team (south side)
Shay and Jamie were very helpful.
DL
Donna Lott
Nov 11, 2025
5.0
Absolutely recommend the Ai Did you get this? ken store. Everything was with smoothly transferred!
MD
Molly Duncan
Nov 10, 2025
5.0
Gabriel did a great job switching me to Verizon and putting me on a the new my plan. I will be sending more people to this store.
What types of products does the Verizon store in Aiken offer?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What are the store hours for the Verizon store in Aiken?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Can I order online and pick up my Verizon purchase in the Aiken store?
Yes, you can buy online and pick up your order in-store for convenience.
Does Verizon Aiken offer same-day delivery or express locker pickup options?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
What payment methods are accepted at Verizon Aiken?
Verizon accepts debit cards, mobile NFC payments, and does not require cash only. Check payments are also accepted.
Which mobile brands are available at Verizon Aiken?
Verizon stocks popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
How can I schedule an in-store appointment at Verizon Aiken?
You can schedule an appointment through the My Verizon app or visit their website for scheduling options.
What nearby dining options are available close to Verizon Aiken?
Nearby dining options include Firehouse Subs, Ferrando's Italian Pizzeria, Marble Slab Creamery, O’Charley’s, and Krystal, perfect for grabbing a meal before or after your Verizon visit.
Are there any nearby health and wellness stores near Verizon Aiken?
Yes, stores such as Your CBD Store and The Vitamin Shoppe are nearby, offering health and holistic products to complement your lifestyle.
Which nearby places can help with shipping or financial services near Verizon Aiken?
For shipping needs, there's the UPS Access Point location nearby. For financial advising, Regional Finance is also close by, making errands convenient while visiting Verizon.