Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Middletown’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
284 reviews
5 stars
247
4 stars
5
3 stars
5
2 stars3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, with staff being described as friendly, patient, and knowledgeable.
Staff Knowledge
Customers frequently commend the staff for their expertise and ability to explain products and services clearly.
Problem Solving
Many reviews mention staff going above and beyond to resolve issues, demonstrating a commitment to customer satisfaction.
Loyalty and Recommendations
Several customers express loyalty to the store and recommend specific employees for their outstanding service.
Mixed Experiences
While many reviews are positive, some customers report negative experiences, particularly regarding billing and service issues.
- CDcindy dutraOct 24, 20255.0Joshua Cruz was awesome and knew complete product line
- LMLinda MoitozaSep 11, 20255.0Marc did an amazing job troubleshooting and fixing my phone. He was very patient and very informative. This service is why I and now my daughter and son in law and grandsons have an account here. Great people ..great service. We are loyal customers. Thank you!
- RHRichard HillSep 6, 20255.0Kurt provided great customer service and made getting a new phone a pleasant experience. He was personable and professional. I told my wife when I got home and she remembered Kurt from helping her and her mom get new phones months ago.
- SCSuzanne ChamberlinAug 28, 20255.0Kurt was super helpful at Verizon today switching and meeting accounts for us!!!
- MGMatt GrantAug 21, 20255.0Marc was super patient and helpful in getting my wife and I exactly what we wanted. He explained all of the options and made sensible recommendations based on our needs and made sure that everything was ready to go before we left. Great experience!
Frequently Asked Questions About Verizon
What types of devices can I upgrade at Verizon on 11 E Main Rd in Middletown?
You can upgrade Apple iPhones, Samsung Galaxy phones, Google Pixel devices, and Motorola phones at this Verizon location.
What are the operating hours for Verizon at 11 E Main Rd?
Verizon is open from 9 AM to 9 PM Monday through Saturday, and from 11 AM to 7 PM on Sundays.
Does Verizon on E Main Rd in Middletown offer in-store and curbside pickup services?
Yes, this location offers both in-store pickup and curbside pickup services for your convenience.
Which wireless carriers and device brands are available at this Verizon store?
This store offers Verizon wireless plans and sells devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.
What payment methods are accepted at the Verizon store?
They accept American Express, Discover, MasterCard, and Visa credit cards as payment options.
Can I pay my Verizon bill at the Middletown Cellular Sales location in person?
Yes, you can pay your Verizon bill directly in-store at this location.
Do I need an appointment to visit the Verizon store at 11 E Main Rd?
No appointment is required to visit this Verizon store; you can stop by anytime during business hours.
What nearby dining options are available if I visit Verizon and want to grab a meal?
Nearby dining options include Chipotle Mexican Grill and Jersey Mike's Subs, both located close to the Verizon store for a convenient meal before or after your visit.
Are there any convenient banks or ATMs near the Verizon store on E Main Rd?
Yes, Chase Bank, Navy Federal Credit Union ATM, and Santander Bank ATMs are nearby for your banking needs when visiting Verizon.
What other useful services are located near Verizon at 11 E Main Rd in Middletown?
Nearby you can find the Middletown Post Office, Walgreens pharmacy, FedEx Office Print & Ship Center, and the Christmas Tree Shops gift shop for additional errands during your visit.