Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Cumberland, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1726 Mendon Rd.
Location
Hours
Reviews
4.9
615 reviews
5 stars
581
4 stars
10
3 stars8
2 stars5
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, helpful, and patient, with specific mentions of Jordan and Eric as standout employees.
Efficiency
Many reviews highlighted the quick and seamless service provided during phone upgrades and account management.
Professionalism
The staff was frequently described as professional and courteous, contributing to a positive shopping experience.
Product Knowledge
Employees demonstrated a strong understanding of products and services, helping customers make informed decisions.
Issues with System
Some customers reported frustrations with Verizon's system, particularly regarding in-store pickup and billing discrepancies.
- KMKaren Murphy2 days ago5.0Getting a new phone is difficult learning the new techniques. Zack was very knowledgeable and very patient with me. I truly appreciated him answering the many questions I had.
- VPVelichka Petkova2 days ago5.0Great experience and excellent customer service! Eric is extremely knowledgeable and always goes above and beyond to make sure our phones are set up correctly.
- BCbernie cohen2 days ago5.0Jordan is great, smart and easy to deal with. Never any pressure
- BDB Dor6 days ago1.0Only for sales, no customer services available here.
- KSKristen SwainNov 5, 20255.0Jordan was quick and efficient when I came in for my phone upgrade.
Frequently Asked Questions About Verizon
What products and services does Verizon in Cumberland offer?
Verizon in Cumberland offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They also provide services like bill payments, new lines, upgrades, device activation, and more.
Where is Verizon located in Cumberland?
Verizon is located at 1726 Mendon Rd, Cumberland, RI 02864, next to Jackie's Galaxy.
What are the store hours for Verizon in Cumberland?
The store is open Monday 10:00-19:00, Tuesday to Friday 09:00-19:00, Saturday 09:00-18:00, and Sunday 10:00-16:00. On November 11, 2025, hours are 10:00-16:00.
Does Verizon in Cumberland offer in-store or curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services.
How can I schedule an appointment or manage my Verizon service?
You can schedule an appointment or manage your service using the My Verizon app or by visiting https://wirelesszone.com/appointments/.
Which brands does Verizon in Cumberland carry?
They carry brands like Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, and many more.
What specialty services does Verizon in Cumberland provide?
Specialties include Verizon Wireless, excellent customer service, and wet phone recovery with expert wireless support on Verizon products and services.
What restaurants are near Verizon that I can visit before or after my appointment?
Nearby restaurants include Jacky’s Galaxie - Cumberland (sushi), Wise Guys Deli Cumberland (pizza and delicatessen), Dunkin’ (coffee and donuts), McDonald’s, Burger King, and Chelos Waterfront Bar and Grille.
Are there any entertainment or recreational places close to Verizon in Cumberland?
Yes, you can visit KIDOZLAND arcade or Mastery Martial Arts club near the Verizon store for entertainment and active life activities.
What nearby shops or services can customers access along with Verizon in Cumberland?
Nearby shops and services include beauty salons like Beauty by Kendra Rose and Lush Nail Spa, convenience stores like Circle K, an ATM for Bitcoin Depot, and automotive services such as SpeeDee Oil Change & Auto Service and Monte's Gulf Express gas station.