Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Cumberland, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1726 Mendon Rd.
Location
Hours
Reviews
4.9
611 reviews
5 stars
578
4 stars
10
3 stars8
2 stars5
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jordan and Eric going above and beyond.
Professionalism
Many reviews highlighted the professionalism of the staff, noting their patience and ability to handle customer inquiries effectively.
Knowledgeable Staff
Employees were frequently described as knowledgeable about products and services, making the buying process easier for customers.
Seamless Experience
Customers reported smooth and easy experiences when upgrading or purchasing new phones, often mentioning the efficiency of the service.
Problem Resolution
Several reviews noted that staff were effective in resolving issues, which helped retain customers who were considering leaving Verizon.
- KSKristen SwainNov 5, 20255.0Jordan was quick and efficient when I came in for my phone upgrade.
- RAReshma AbrahamOct 6, 20255.0The smoothest experience I ever had. I actually had a bad experience with a Verizon sales associate at a different site. But Zach was exceptionally graceful and patient.
- WCWyman CookOct 1, 20255.0Jordan gave me a 10 plus service he is very valuable to verizon
- BLBruce LevesqueSep 21, 20255.0Very professional.
- DODeborah O'Donnell-LeeSep 8, 20255.0Jordan was very understanding of my situation, he tried everything he could to help me out. I have to say between Jordan and Zack, they are the best of a lot of the different verizon stores I have been to, they are respectful and will try to bend over backwards to help, not unlike other Verizon stores I have been to, they care about their customers, not like other stores who could care less about whether they helped you or not. It's nice to know the Cumberland store has the best Verizon has to offer.
Frequently Asked Questions About Verizon
What products and services does Verizon in Cumberland offer?
Verizon in Cumberland offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They also provide services like bill payments, new lines, upgrades, device activation, and more.
Where is Verizon located in Cumberland?
Verizon is located at 1726 Mendon Rd, Cumberland, RI 02864, next to Jackie's Galaxy.
What are the store hours for Verizon in Cumberland?
The store is open Monday 10:00-19:00, Tuesday to Friday 09:00-19:00, Saturday 09:00-18:00, and Sunday 10:00-16:00. On November 11, 2025, hours are 10:00-16:00.
Does Verizon in Cumberland offer in-store or curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services.
How can I schedule an appointment or manage my Verizon service?
You can schedule an appointment or manage your service using the My Verizon app or by visiting https://wirelesszone.com/appointments/.
Which brands does Verizon in Cumberland carry?
They carry brands like Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, and many more.
What specialty services does Verizon in Cumberland provide?
Specialties include Verizon Wireless, excellent customer service, and wet phone recovery with expert wireless support on Verizon products and services.
What restaurants are near Verizon that I can visit before or after my appointment?
Nearby restaurants include Jacky’s Galaxie - Cumberland (sushi), Wise Guys Deli Cumberland (pizza and delicatessen), Dunkin’ (coffee and donuts), McDonald’s, Burger King, and Chelos Waterfront Bar and Grille.
Are there any entertainment or recreational places close to Verizon in Cumberland?
Yes, you can visit KIDOZLAND arcade or Mastery Martial Arts club near the Verizon store for entertainment and active life activities.
What nearby shops or services can customers access along with Verizon in Cumberland?
Nearby shops and services include beauty salons like Beauty by Kendra Rose and Lush Nail Spa, convenience stores like Circle K, an ATM for Bitcoin Depot, and automotive services such as SpeeDee Oil Change & Auto Service and Monte's Gulf Express gas station.