Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Cranston, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 182 Hillside Rd.
Location
Hours
Reviews
4.9
917 reviews
5 stars
873
4 stars
18
3 stars7
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff, particularly highlighting representatives like Tom B, Hector, and Thomas for their patience, knowledge, and willingness to go above and beyond.
Knowledgeable Staff
Many reviews emphasized the extensive product knowledge of the employees, with several customers noting how representatives effectively explained plans and features.
Personalized Experience
Customers appreciated the personalized attention they received, with staff taking the time to address individual needs and concerns, making the process feel smooth and stress-free.
Efficiency
Several reviews mentioned the efficiency of the service, with staff helping customers quickly while ensuring all details were thoroughly covered.
Positive Atmosphere
The overall atmosphere of the store was described as friendly and welcoming, contributing to a pleasant shopping experience.
- MMMichelle Morais2 days ago5.0Thomas b was great he was on top on top of everything
- TFTim FinneganNov 5, 20255.0Alexis was really helpful and informative. She took the time to help me get my phone up and running so quickly. She walked me through the process. She was great.
- PHPatrick HickeyNov 5, 20255.0In and out in a timely fashion, staff extremely knowledgeable. Very happy with my service
- DBDave BOct 23, 20255.0We just finished setting up our new phone from Verizon and the representative Thomas B was extremely helpful with the transition from another company Thomas B answered all my questions and concerns Made the switch flawless Verizon is lucky to have a representative like Thomas B who pays attention to the customer and the details
- AMAlison MasindaOct 11, 20255.0We had the best experience with Jason today! He worked so hard as we upgraded 4 phones and added a tablet. He was kind, patient, and knowledgeable. We can't recommend working with him enough!! We are so sad the Garden City location is closing. We have been coming here for years as it's the best Verizon customer service in the state! We will follow this store wherever they end up.
Frequently Asked Questions About Verizon
What types of products and services does Wireless Zone, Verizon Authorized Retailer in Cranston offer?
Wireless Zone provides smartphones, tablets, Verizon home internet, tech accessories, connected devices, and wireless services including 5G coverage for both consumers and businesses.
Where is the Wireless Zone Verizon Authorized Retailer located in Cranston?
The store is located at 182 Hillside Rd, Cranston, RI 02920, USA.
What are the operating hours for Wireless Zone at 182 Hillside Rd Cranston?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Wireless Zone offer in-store and curbside pickup options?
Yes, Wireless Zone offers both in-store and curbside pickup services for customer convenience.
How can customers make appointments or schedule services at Wireless Zone Cranston?
Customers can schedule appointments online at https://wirelesszone.com/appointments/ or use the My Verizon app linked in their profile.
What brands of phones and accessories are available at Wireless Zone Cranston?
The store carries major brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and many others.
How can I contact Wireless Zone Verizon Authorized Retailer in Cranston?
You can reach them by phone at +1 401-463-6699 or email at WZ619@wireless-zone.com.
Are there any nearby places of interest that customers can visit before or after shopping at Wireless Zone Cranston?
Yes, customers can visit The Paper Store for gifts and souvenirs or enjoy a healthy smoothie at Straw In The Raw smoothie bar nearby.
Is there a gym near Wireless Zone at 182 Hillside Rd Cranston where customers can work out?
Yes, LA Fitness is close by, offering sports and fitness facilities for customers who want to exercise before or after their visit.
Are there any services or shops for event planning or party supplies near Wireless Zone Cranston?
Yes, Expressions Photo Booth Group and Party City are nearby, providing event photography, party supplies, and decorations for customers planning events.