Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Bristol, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 576 Metacom Ave.
Location
Hours
Reviews
4.9
448 reviews
5 stars
431
4 stars
7
3 stars0
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient throughout their experiences.
Staff Performance
Specific employees like Jen, Jake, and Jenly received multiple commendations for their exceptional service and professionalism.
Problem Resolution
The team was noted for effectively resolving issues, including billing mistakes and technical problems, often going above and beyond to assist customers.
Store Environment
The Bristol store was described as welcoming and efficient, with many customers expressing a desire to return for future needs.
Mixed Experiences
While most feedback was positive, there were a few negative comments regarding misleading practices and dissatisfaction with certain transactions.
- LTLisa TiedemanNov 13, 20255.0I left another phone service to switch to Verizon. I called first and spoke either Dylan. I found the phone call was that he was willing to go above and beyond to help me out and switch me over to a new carrier. The next day I walked into the store and got exactly what I was expecting and more walked out of there with a brand new iPhone, and other perks that I'm still very happy with fast forward to four days later I had an issue with my tempered glass protector for my screen, and Jenn went above and beyond to help me out she's very friendly, very personable and I will definitely be back there and recommend them highly satisfied with this location !!?
- SSSandy SilvaNov 1, 20255.0Jake was great! Thank for my new IPhone 17 Pro Max!
- AWAmy WebberOct 23, 20255.0I recently went to the Verizon store to upgrade to a newer iPhone. Jen was incredibly helpful throughout the process. She was also very patient and knowledgeable. I’ll continue to go to this location. Thank you for all of your help Jen!
- MPMary PittariOct 18, 20255.0Jenly was fabulous!! We had lots to discuss with new phone, watch and 5G router… plus a lot of setup to do with new phone and watch. Jenly was thorough and patient and very personable. I really appreciate her reiterating multiple times that she is available for support if any questions or problems come up! Thank you, Jenly!! - Mary
- AMAnna McMannOct 18, 20255.0When it comes to phones and technology, I know absolutely nothing. Jake helped me make the process of upgrading my phone and transferring photos an easy one!
Frequently Asked Questions About Verizon
What is Wireless Zone, Verizon Authorized Retailer, Bristol?
Wireless Zone is a Verizon Authorized Retailer in Bristol offering the latest Verizon devices, 5G service, home internet, tech accessories, and award-winning customer service.
What products and brands are available at this Verizon store?
The store carries brands like Apple, Samsung, Google, Motorola, LG, and products including smartphones, tablets, accessories, and Verizon home internet services.
What are the store hours for Wireless Zone in Bristol?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Wireless Zone offer in-store pickup for online orders?
Yes, they provide in-store pickup services for customers.
How can I make an appointment or schedule services at this Verizon store?
Customers can schedule appointments online at https://wirelesszone.com/appointments/ or use the My Verizon app for scheduling.
What customer services and plans does Wireless Zone provide?
Services include bill payments, new lines, upgrades, device financing, Verizon Wireless plans, total mobile protection, prepaid plans, and wet phone recovery.
Which nearby fitness center is close to the Verizon Wireless Zone in Bristol?
Anytime Fitness gym is located nearby, making it convenient for customers to combine fitness visits with shopping for wireless needs.
Are there any nearby dining options near Wireless Zone at 576 Metacom Ave?
Yes, there are pizza places such as Nellos Pizza and other dining options like Green Eggs Breakfast and D'Angelo Grilled Sandwiches close to the store for customers to enjoy before or after their visit.
What nearby shopping centers can I visit around Wireless Zone Bristol?
The Bell Tower shopping center is nearby, allowing customers to shop for other goods and services in addition to visiting Wireless Zone.
Which nearby salons and personal care services are located near this Verizon store?
Hair Experts and Calypso's Pet Salon are nearby for hair and pet grooming services, providing convenience for customers to combine errands during their visit.