Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our York, PA location.
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Aaron, Abigail, and George.
Professionalism
Many reviews highlighted the professionalism of the staff, noting their patience and thoroughness in addressing customer needs.
Product Knowledge
Employees demonstrated strong product knowledge, effectively assisting customers with phone upgrades, service transitions, and technical issues.
Positive Experiences
Overall, customers reported positive experiences, often expressing a desire to return to the store due to the excellent service received.
Efficiency
Several reviews mentioned quick service and efficient handling of transactions, making the process smooth for customers.
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Sarah Kostenbauder
2 days ago
5.0
Abigail was excellent, was super helpful, knowledgeable and informative.
LB
Lori B
4 days ago
5.0
Best customer service EVER!!! Very helpful even after you are there after close.. no rushing to get you out of the store.. make sure everything is 100% before you leave... love him!
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Jonathan Egbosimbah
Nov 15, 2025
5.0
Abby with very helpful and patient. Thank you so much.
CS
Christina Shellenberger
Oct 19, 2025
5.0
When walking into Verizon I was greeted by Abigail. She was very helpful, kind and informative from the start and helped me thoroughly with the transition to my new Ipad. She was also helpful with letting me know about upgrading my phone. I will be heading back to Verizon to see Abigail. The entire staff was wonderful as well.
AT
Andrea T
Sep 24, 2025
5.0
My mom and dad still have a land line through Verizon. They have had issues with it in the past and Dan came to help. They have been having issues again with no ability to receive calls. When my mom called to ask for service help, Dan immediately helped them restore their service! He remembered both their names from helping them before and made it a priority. MOST EXCELLENT customer service. They are elderly and my dad has dementia and they rely on the home phone. Not sure if this will ever get to Dan as I'm not sure if it's linked to a local office, but THANK YOU!!! Your help is truly appreciated. It was for today (9/24/2025).