Business Details
About
Cell Phone StoreElectronics Store
Visit our store at York for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
410 reviews
5 stars
224
4 stars
59
3 stars
22
2 stars
27
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of staff, others reported poor experiences with unhelpful or rude employees.
Store Experience
Many customers appreciated the cleanliness and organization of the store, but some expressed frustration with long wait times and inconsistent service.
Product Knowledge
Several reviews highlighted the staff's knowledge and ability to resolve issues, though there were instances of misinformation leading to customer dissatisfaction.
Pricing Concerns
Customers frequently mentioned dissatisfaction with pricing, feeling that fees for services like device setup were excessive and not customer-friendly.
Technical Issues
Numerous reviews indicated ongoing technical problems with devices and service reliability, leading to frustration among customers.
- PBPrince BekoeOct 31, 20255.0I recently had an outstanding experience with Verizon’s customer service reps at this location namely Hannah, Sebastian and Bree . From the moment I stepped into the store I was greeted and was connected with a representative who was professional, patient, and genuinely interested in helping me resolve my issue. They took the time to listen carefully, explained everything clearly, and made sure I understood my options before making any changes to my account. What really impressed me was how smoothly everything was handled — there was no long wait time, no transfers between departments, and my issue was resolved in one call. The representatives even followed up afterward to confirm that everything was working properly.Great customer service, highly recommended!
- HBHelen BattyOct 21, 20255.0Very smart tech
- OOOrlandoSep 22, 20255.0Timely and friendly service. My issue was resolved. Will be my preferred Verizon location for future needs.
- CBConnie BowersAug 8, 20255.0Great service by brian
- KOKen OlivoJul 24, 20251.0I don’t like to write bad reviews, but this is gotta be the era of low quality customer care I have been to this place four times the last three times in the past 2 to 3 weeks I have been directed to come back and I’ve also been instructed that they will call me when a simple Apple Watch cellular connection can be resolved I have come back now four times and this time was even more frustrating when the rep indicated that now they cannot even call me back and that I should not come back, but I should just call the one 800 number I’m going to stop this review here because otherwise it won’t be any nice
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in York?
The Verizon store in York is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which mobile brands are available at the Verizon York store?
You can find mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon York store.
Can I schedule an appointment or order online for pickup at the Verizon York store?
Yes, you can schedule in-store appointments and place online orders for in-store pickup through the Verizon website or the My Verizon app.
What delivery and pickup options does the Verizon York store offer for online orders?
Options include in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Does the Verizon York store offer business devices and services?
Yes, the store offers business cell phones, mobile hotspots, tablets, laptops, and wireless/voice plans tailored for business needs.
What types of payment methods are accepted at Verizon York?
Verizon York accepts pay by check, debit card, and mobile NFC payments; they do not require cash only.
Are repair services available at the Verizon store in York?
No, repair services are not offered at the Verizon York store.
What nearby places could I visit before or after shopping at Verizon York?
Nearby you can visit Dunkin' for coffee and donuts, Five Guys Loucks Rd for burgers, or Brenn's Pub for drinks and American cuisine.
How can I use nearby transit options or landmarks to find Verizon York?
Landmarks such as York College and nearby stores like Boost Mobile and T-Mobile can help you locate Verizon York easily.
Are there any convenient services near Verizon York that I might find useful?
Yes, M&T Bank and the M&T Bank ATM are nearby for financial needs, and Rutter's convenience store is available for quick purchases or fuel.