Verizon

3.9
588 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at York for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
703 Loucks Rd, York, PA
17404, United States

Hours

Reviews

3.8
411 reviews
5 stars
224
4 stars
59
3 stars
22
2 stars
27
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of staff, others reported negative experiences with unhelpful or rude employees.

Store Experience

Many customers appreciated the cleanliness and organization of the store, but some expressed frustration with long wait times and poor service.

Product Issues

Several reviews highlighted issues with product availability and activation problems, leading to dissatisfaction with the service provided.

Pricing Concerns

Customers frequently mentioned dissatisfaction with pricing and fees, feeling that costs were excessive and not transparent.
  • KS
    Karishma scharrett
    Dec 30, 2025
    1.0
    Hello, I am writing to inquire about the full name of the employee who works here, Bree. I have requested this information so that I can provide Verizon with all the necessary details. The employee has been exhibiting a negative attitude towards me. I hope that Verizon can take appropriate action to address this situation.
  • PB
    Prince Bekoe
    Oct 31, 2025
    5.0
    I recently had an outstanding experience with Verizon’s customer service reps at this location namely Hannah, Sebastian and Bree . From the moment I stepped into the store I was greeted and was connected with a representative who was professional, patient, and genuinely interested in helping me resolve my issue. They took the time to listen carefully, explained everything clearly, and made sure I understood my options before making any changes to my account. What really impressed me was how smoothly everything was handled — there was no long wait time, no transfers between departments, and my issue was resolved in one call. The representatives even followed up afterward to confirm that everything was working properly.Great customer service, highly recommended!
  • HB
    Helen Batty
    Oct 21, 2025
    5.0
    Very smart tech
  • OO
    Orlando
    Sep 22, 2025
    5.0
    Timely and friendly service. My issue was resolved. Will be my preferred Verizon location for future needs.
  • CB
    Connie Bowers
    Aug 8, 2025
    5.0
    Great service by brian

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in York?

The Verizon store in York is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Which mobile brands are available at the Verizon York store?

You can find mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon York store.