Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in York, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
268 reviews
5 stars
246
4 stars
11
3 stars2
2 stars2
1 star
7
- JDJoshua DavidAug 5, 20251.0I had a terrible experience at this Verizon location. We were charged for services that we never received and were also billed to “pay off” phones that we had already purchased directly from Samsung — not through Verizon. When we brought this issue to the attention of the associate, Wyley, he told us he could no longer help and that we needed to call Verizon's 611 customer service. After calling 611, we were told they couldn’t assist us either because this location is not an official Verizon store — something that was never made clear to us during the transaction. Now we’re stuck with charges that shouldn’t exist and no one at this store is willing to make it right. Be very cautious doing business here. If it’s not an official Verizon store, they should be transparent about that up front. This entire experience has been frustrating, costly, and unprofessional. ** In response to Victra - After 2 different associates and 2.5 hours on with 611 customer service corporate Verizon they helped where your store failed me. **
- TOT O'MalleyJul 30, 20255.0The people at the York Verizon store at the mall are excellent. I'm from out of town and my charger cable piece broke off when removing it from my phone, with the tip remaining inside the phone port. Wylie helped me initially and was very patient and tried multiple ways to fix or work around the problem. Replacement ports were on back-order and I needed a phone, so I returned and 2 other very helpful and creative employees set me up with a new phone after figuring out how to work around my lost codes (I had JUST changed my email password, couldn't remember it and needed it to set up the new phone-- since I didn't have a working cell, I couldn't reset the password--Ugh!). They made a frazzled situation easier.
- LLLangleyMay 31, 20255.0No hassle warranty replacement on iPhone screen protector!
Frequently Asked Questions About Verizon
What products and brands does Verizon offer at the York, PA location?
Verizon offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection featuring brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the operating hours for the Verizon store on Whiteford Rd in York?
The store operates Monday through Saturday from 11:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Does this Verizon store provide in-store pickup for orders?
Yes, in-store pickup service is available at this Verizon location.
What payment methods are accepted at the Verizon York store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the Verizon York store accessible for customers speaking Spanish?
Yes, the store provides services in both English and Spanish.
How can I contact the Verizon store in York for more information?
You can reach them by phone at +17177818255 or email at Info@victra.com.
What nearby shopping destinations can I visit before or after shopping at Verizon York?
You can visit York Galleria, a nearby shopping center with various stores including Hollister Co., Bon-Ton, and Victoria's Secret, making it convenient for a full shopping experience.
Are there any nearby food options close to the Verizon store in York?
Yes, dining options like Taco Bell and Auntie Anne's Pretzels York Galleria Mall are nearby for a quick meal during your visit.
Where can I find other mobile phone stores near the Verizon Authorized Retailer in York?
Nearby mobile phone stores include Boost Mobile and Repair Doctor, both located close to the Verizon store for additional mobile services or devices.
Does the Verizon York location offer device recycling services?
Yes, the store offers electronics recycling to support environmentally friendly disposal of devices.