Verizon

4.8
269 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in York, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2899 Whiteford Rd, York, PA
17402, United States

Hours

Reviews

4.8
268 reviews
5 stars
246
4 stars
11
3 stars
2
2 stars
2
1 star
7
  • JD
    Joshua David
    Aug 5, 2025
    1.0
    I had a terrible experience at this Verizon location. We were charged for services that we never received and were also billed to “pay off” phones that we had already purchased directly from Samsung — not through Verizon. When we brought this issue to the attention of the associate, Wyley, he told us he could no longer help and that we needed to call Verizon's 611 customer service. After calling 611, we were told they couldn’t assist us either because this location is not an official Verizon store — something that was never made clear to us during the transaction. Now we’re stuck with charges that shouldn’t exist and no one at this store is willing to make it right. Be very cautious doing business here. If it’s not an official Verizon store, they should be transparent about that up front. This entire experience has been frustrating, costly, and unprofessional. ** In response to Victra - After 2 different associates and 2.5 hours on with 611 customer service corporate Verizon they helped where your store failed me. **
  • TO
    T O'Malley
    Jul 30, 2025
    5.0
    The people at the York Verizon store at the mall are excellent. I'm from out of town and my charger cable piece broke off when removing it from my phone, with the tip remaining inside the phone port. Wylie helped me initially and was very patient and tried multiple ways to fix or work around the problem. Replacement ports were on back-order and I needed a phone, so I returned and 2 other very helpful and creative employees set me up with a new phone after figuring out how to work around my lost codes (I had JUST changed my email password, couldn't remember it and needed it to set up the new phone-- since I didn't have a working cell, I couldn't reset the password--Ugh!). They made a frazzled situation easier.
  • LL
    Langley
    May 31, 2025
    5.0
    No hassle warranty replacement on iPhone screen protector!

Frequently Asked Questions About Verizon

What products and brands does Verizon offer at the York, PA location?

Verizon offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection featuring brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.

What are the operating hours for the Verizon store on Whiteford Rd in York?

The store operates Monday through Saturday from 11:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 5:00 PM.