Verizon

Reviews

• TS

  The Signature

  2 days ago
  5.0
  Travon the goat ! Homie really that dude!
• CJ

  Christopher Curtin Jr.

  Nov 15, 2025
  5.0
  Travon was absolutely awesome. Great service! He helped me get my new phone quickly and made the whole process super easy. Really appreciate the professionalism and friendliness!
• CJ

  c j

  Nov 6, 2025
  1.0
  This nasty Verizon retail store has to be the dirtiest store in Philadelphia. Take a look at the filth in this place. The air filters in the ceiling were clogged with old dust and dirt and didn’t work. I know because when I asked one of the employees why it was so stuffy and smelly in the store he stated that it has not worked for months. The air was thick with heat blowing from a dirty portable air system hanging on the wall. I went there to return equipment and the cheap Acer brand computers was not working properly. One would expect a better quality computer from such a large Telecommunications company like Verizon than have the cheapest brand (Acer) used to handle the volume of data in its network. The employee was asking everyone who had a return to leave the equipment and write all of their personal information on a piece of paper so they can input it when the computer is working again. The store mgr and GM was present and did nothing he disappeared into the back and never came back out. I saw mold on the baseboards , chairs with ripped cushions and missing legs to the bottom of the chair. The employee almost fell out of the chair because it was missing the other roller but I stopped him by informing him of the missing roller. He has only been there for one month and said the store is always like this and he has to burn incenses to cover up the stink in the store. The customer service was not good at all there is only 2 computers in the entire store and only one of them can be used to ring up sales. Therefore, the employee that was assisting me was kicked off the computer and told to go to the other one in the middle of troubleshooting the system so he can take my returned equipment. So glad I’m no longer with Verizon if this is how they operate their retail stores. However, this could just be this location and not the others so my complaint is with the location in Wyncote Pa retail store.
• TH

  TAH HAMPTON

  Oct 23, 2025
  5.0
  I had such a great experience at the Verizon store! The customer service was top-notch from start to finish. Israel was absolutely fantastic — super friendly, knowledgeable, and patient. He took the time to answer all my questions, helped me find the perfect plan and phone, and made the whole process quick and stress-free. You can tell he really cares about his customers and enjoys what he does. If you’re thinking about stopping by, definitely ask for Israel — he’ll take great care of you! Thanks again for making my visit so easy and enjoyable! He’s got great energy, super chill, and makes you feel like you’re just hanging out with a friend who also happens to know everything about phones. If you’re heading to Verizon, go see Israel — he’s the real MVP! 🙌📱🔥
• BB

  Barbara Baysmore

  Oct 22, 2025
  5.0
  This was not the first time that I used this verizon location. Every time I had a problem it was always was taken care of by professional and quite knowledgeable personnel. IF I Could have given them more than a 5 I would have.

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