Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Whitehall for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
158 reviews
5 stars
84
4 stars
19
3 stars
14
2 stars
5
1 star
36
- BFBrian FoleyNov 14, 20251.0Absolutely the WORST customer service. I have been a Verizon customer for 20 yrs, and have never been treated this poorly….You DO NOT TELL A CUSTOMER, “You are not Listening”….when in fact it is “YOU….VERIZON WHITEHALL STORE EMPLOYEE….THAT IS NOT LISTENING to me, and YOU can’t communicate. Get some customer service training, because YOU NEED IT BADLY! Verizon maybe losing another customer due to this experience!🤬
- OPOlivia PolicareNov 7, 20255.0I have always had a great experience and fantastic customer service here! Tonight was no exception. Rudy helped me in transferring my aunt’s phone over to Verizon. He was patient and super helpful every step of the way!
- RTRaziel ThaFallenOct 23, 20255.0Super helpful people, and they actually know what they are doing lol. Unlike some other places I've been. Keep up the great work everyone!!
- EIEnrique InfanteJun 23, 20255.0Kendrick was amazing. A great salesman, communicator and the most important, a very knowable about the product. He helped us to set up our phones too. Thank you!
- BDbeth digiacomoJun 9, 20255.0JACOB WAS THE ABSOLUTE BEST!! I arrived early for my appointment and he stepped in right away and made sure to make the process of getting a new number and phone quick, easy and lighthearted! I was in and out before my scheduled appointment time!!! When you stop by the store, ask for Jacob!!!!!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Whitehall?
The Verizon store at 181 Lehigh Valley Mall in Whitehall is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the Verizon store located in Whitehall?
The Verizon store is located at 181 Lehigh Valley Mall, Whitehall, PA 18052, USA.
Which mobile phone brands does the Verizon store in Whitehall carry?
The store carries brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of services can I get at the Verizon store in Whitehall?
The store offers mobile plans, wireless Internet plans, voice plans, and Fios Internet plans.
Can I schedule an appointment or order online for the Verizon store in Whitehall?
Yes, you can schedule an in-store appointment or place an online order through their website. Online orders can be picked up in store, delivered with free 2-day shipping, via express lockers, or same-day delivery where available.
What payment methods are accepted at the Verizon store in Whitehall?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
Is free Wi-Fi available at the Verizon store in Whitehall?
Yes, free Wi-Fi is available for customers inside the store.
How can I pick up my online order from the Verizon store in Whitehall?
You can pick up your online orders in-store, use express lockers for quick pickup, or opt for same-day delivery in select areas.
What nearby stores and places can I visit when shopping at the Verizon store in Lehigh Valley Mall?
Nearby stores include the Apple Store, T-Mobile Authorized Retailer, Macy's Lehigh Valley, Foot Locker, and The Cheesecake Factory restaurant. After visiting Verizon, you can enjoy shopping or dining at these convenient locations within Lehigh Valley Mall.
Are there any food options near the Verizon store in Whitehall for a snack or meal?
Yes, nearby food options include Cinnabon, The Cheesecake Factory, Ruby Tuesday, and Cold Stone Creamery, all located near the Verizon store in Lehigh Valley Mall for a quick snack or meal before or after your visit.
How can nearby transit or shopping centers help me access the Verizon store in Whitehall?
The Verizon store is located inside the Lehigh Valley Mall shopping center, making it easy to access alongside many retail shops and services. This convenient location allows you to combine your visit with other shopping or leisure activities.