Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Washington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
173 reviews
5 stars
95
4 stars
20
3 stars
11
2 stars
8
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being rude or unhelpful.
Long Wait Times
Many customers reported long wait times to receive assistance, with some waiting over an hour.
Knowledgeable Staff
Several customers highlighted the knowledge and professionalism of certain staff members, particularly in resolving technical issues.
Sales Practices
Concerns were raised about aggressive sales tactics and miscommunication regarding promotions, leading to customer dissatisfaction.
Store Environment
The store environment received mixed feedback, with some customers appreciating the helpfulness of staff while others felt ignored or unwelcomed.
- EEEddyG2 days ago5.0Couldn't be more grateful to Nate for helping us navigate through our new phones. Thanks for the help buddy.
- DJDon Kopp Jr2 days ago5.0The entire staff was friendly and helpful, and had answers to all of my inquiries. Fantastic job!!! I am a 20 year customer with Verizon.
- TWTaylor WebsterNov 10, 20251.0They make it hard too get on the line too wait for customer service and speak too a human took me 30mins too get past AI. Their website keeps saying our account don't exist. Want too get autopsay but they work against you in every way, too avoid speaking too a human. Thank you come again! Yall want paid right? I mean if not I might just get a t-mobile throw away phone for buisness instead of homephone bc yall are the only ones that give out home phones anymore in the area. Yall be over priced anyway. At least tmoble give me free netflix. 😉
- JJJaredSep 30, 20255.0Great people to work with!
- BLBarbara LemonakisSep 17, 20255.0Walked in after HOURS on my phone with both comcast and Samsung. A few additional hours on my own, copying/doing what the Samsung guy did (he tried!). Into the store and Sara wasn't certain she could help me... BUT she did! I'm a senior with zero help. She said "we get a lot of those!!!!". Thank you!
Frequently Asked Questions About Verizon
What are the Verizon store's hours of operation in Washington, PA?
The Verizon store in Washington is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Washington, PA?
It is located at 181 Old Mill Blvd, Ste 25, Washington Crown Center, Washington, PA 15301.
What brands of smartphones does the Verizon store offer?
The store offers brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment or shop online at the Verizon Washington store?
Yes, you can schedule in-store appointments and place online orders via their website or the My Verizon app.
What delivery and pickup options does Verizon Washington provide?
They offer in-store pickup, free 2-day shipping, express locker pickup, and same-day delivery in select areas.
What types of services are available at the Verizon Washington store?
Services include mobile plans, wireless internet plans, voice plans, and Fios internet plans.
Which nearby restaurants can I visit before or after shopping at Verizon Washington?
Nearby restaurants include Chipotle Mexican Grill, Zoup, Chick-fil-A, Five Guys, and Italian Village Pizza, offering a variety of dining options for your convenience.
Are there any beauty salons near Verizon Washington where I can make an appointment?
Yes, salons like Deka Lash, Great Clips, and Hair Mechanix are nearby for beauty and skincare services.
Where can I find eye care services close to the Verizon store in Washington?
You can visit LensCrafters or Doctors of Optometry - The Old Mill, both located near the Verizon store for optometry and eyewear needs.
Does Verizon Washington offer payment options like mobile NFC and debit card payments?
Yes, the store accepts payments via mobile NFC, debit cards, checks, and does not require cash only transactions.