Verizon

4.7
659 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Warren, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2809 Market Street.

Location

Verizon
2809 Market Street, Warren, PA
16365, United States

Hours

Reviews

4.7
656 reviews
5 stars
597
4 stars
15
3 stars
4
2 stars
4
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Josh and Bailey, for their helpfulness, friendliness, and professionalism.

Efficiency

Many reviews highlighted the quick and efficient service provided by the staff, especially during phone setups and transfers.

Knowledgeability

Staff members were frequently noted for their expertise and ability to explain products and services clearly.

Positive Experiences

Overall, customers reported very positive experiences, often stating they would return due to the excellent service.

Management Issues

Some feedback indicated dissatisfaction with management, particularly regarding support for staff and handling customer issues.
  • ME
    Michelle Enos
    Nov 14, 2025
    1.0
    We bought phones from Josh who was amazing but came back in a few Saturdays ago with questions and met a Jeff or Jim not 100% sure but he told us Josh was no longer with the company which happens but when we asked him questions about our bill and some technical questions he ignored us. He proceeded to help customers who came in after us and left us sitting alone in our chairs and helped people who were buying phones. He could have cared less about us so we drove all the way to Jamestown to get help and our questions answered. Unfortunately I will never shop in warren again, Josh was the only positive in the store in years!
  • KM
    Kathy Matie
    Nov 12, 2025
    5.0
    Great experience buying a new phone.
  • BO
    Brianna Osborne
    Oct 28, 2025
    5.0
    Joshua was a huge help getting me setup and giving me all the info I needed to make a cost effective choice on a new phone and plan.
  • CD
    Cheryl Dove
    Oct 17, 2025
    5.0
    Wonderful friendly
  • MG
    Megan Gourley
    Oct 15, 2025
    5.0
    Very very helpful and friendly!!?

Frequently Asked Questions About Verizon

What products and services does Verizon at 2809 Market Street offer?

They offer smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.

What are the operating hours of Verizon in Warren, PA?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.