Verizon

4.7
675 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Warren, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2809 Market Street.

Location

Verizon
2809 Market Street, Warren, PA
16365, United States

Hours

Reviews

4.7
672 reviews
5 stars
612
4 stars
15
3 stars
4
2 stars
4
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Josh and Bailey, for their helpfulness, friendliness, and professionalism.

Knowledgeable Staff

Many reviews highlighted the staff's expertise in explaining products and services, making the purchasing process smooth and informative.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to management and service inconsistencies, particularly when staff were unavailable.

Overall Satisfaction

The majority of customers reported a great experience, expressing satisfaction with their purchases and the assistance received.
  • DM
    David Miller
    Dec 28, 2025
    1.0
    Employees have no idea what they’re doing
  • DP
    Deborah Parker
    Dec 24, 2025
    5.0
    Best Verizon store around. I reamend this store highly! Employees are wonderful there! I am so glad I went there today!
  • JH
    James het10baugh
    Dec 23, 2025
    5.0
    Joshua was a wonderful and experienced representative who assisted me
  • MA
    Muzzman's Adventurers
    Dec 2, 2025
    5.0
    I was in the store about five days ago to buy a new phone. At the time there was this gentlemen ( Michael Shanghala ) in there at the time trying to get a new phone himself. The manager, Josh, a very outstanding gentleman himself. The amount of nonsense Josh went through for hours from another phone company just to get a forwarding number to hook Michael up with a phone was unbelievable. Josh stayed cool, calm and collective the whole entire time. The 3 of us told jokes, had some laughs and learned a little about each other while Josh was put on hold by the other phone company. Not only can you get a new phone at that store, you can get a new friend as well. Verizon! If you read these, just know that Josh is a great asset to your company. Josh, thanks for hooking me up with the phone I wanted and setting it all up for me.
  • DD
    Diana
    Dec 2, 2025
    5.0
    Was in the warren store ...Josh was very helpful....he got my client set up with a phone that wasn't 100 years old....and saved him a ton on internet and even got him a tablet ......have not seen a 90 year old man so happy !!!!! I would refer josh to anyone .....

Frequently Asked Questions About Verizon

What products and services does Verizon at 2809 Market Street offer?

They offer smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.

What are the operating hours of Verizon in Warren, PA?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.