Verizon

3.9
457 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Uniontown for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
505 Synergy Drive, Uniontown, PA
15401, United States

Hours

Reviews

4.0
315 reviews
5 stars
176
4 stars
45
3 stars
40
2 stars
11
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and lack of assistance.

Staff Knowledge

Several customers noted that staff members were knowledgeable and helpful, but there were also complaints about unprofessional behavior.

Wait Times

Many reviews mention long wait times, particularly during peak hours, leading to frustration among customers.

Billing Issues

Customers expressed dissatisfaction with billing practices, including hidden fees and incorrect charges.

Store Experience

The store environment received positive remarks for cleanliness and organization, but some customers reported poor service experiences.
  • LR
    Larry Rishel
    5 days ago
    1.0
    Horrible service......they were supposed to connect me with an agent......instead....I keep getting disconnected. Ridiculous....maybe my phone bill payment should be disconnected.
  • DS
    Dave Sullivan
    Sep 28, 2025
    5.0
    I had an issue with return equipment after closing my mother’s account. There was an incorrect charge. I walked in and explained the problem and they teamed up to address the issue. Christopher spent over an hour on the phone to get the charge refunded. I appreciate the dedication to quality customer service (funny part, I’m not a Verizon customer).
  • EE
    eternal
    Sep 13, 2025
    5.0
    walked In and ryan greeted us, he was so fun and slay I would pay to get him each time 😌 🤏 🤏
  • BC
    Bob Clouse
    Aug 25, 2025
    1.0
    Zero stars, worst customer service i ever seen , so very upset on how they treated me i no long wish using verizon! If this how they treat business i hate see how treat personal acounts! DONT USE VERIZON YOU WILL NOT BE HAPPY!
  • CB
    Chargers 4 Life Bolts
    Mar 30, 2019
    5.0
    Great service even with this covid-19

Frequently Asked Questions About Verizon

What are the Verizon Uniontown store's hours of operation?

The Verizon Uniontown store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon Uniontown store located?

The store is located at 505 Synergy Drive, Uniontown, PA 15401, USA.