Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 45 Plaza Dr in Tamaqua, PA 18252
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
222 reviews
5 stars
185
4 stars
9
3 stars
7
2 stars
6
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Andrew, Bryan, and Jess.
Sales Experience
Several reviews highlighted positive experiences during the sales process, noting efficiency and professionalism from the sales associates.
Billing Issues
Numerous customers expressed frustration over unexpected fees and misleading information regarding billing and discounts.
Store Hours
Some customers reported issues with the store being closed earlier than advertised, leading to inconvenience.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which contributed to a smoother purchasing experience.
- RFRosaura FarinaOct 30, 20255.0Excellent customer service
- TTTom TierneyOct 6, 20255.0Our salesman (If I remember correctly, Andrew) was kind, courteous, and efficient. Great sense of humor. Good taste in music. Thanks for the phone!
- BVBernard VilcheckSep 25, 20255.0I had some trouble with pictures being down loaded. The manager Andrew had the patience of a saint and helped me.
- KSKeith SabulskySep 18, 20255.0Knowledgeable staff and ample accessories.
- JEJC EMSep 4, 20251.0They don't tell you how long the plans are. They say phone is free and when you get your bill you see it is not. They lack telling the you exactly how much you are going to pay. They (manager-Andrew) refused to call customer support to be told how to do what needed to be done when the c.s. agent wanted him to and would tell him how. They all are for the $ and will tell you what you want to hear and not the truth..STAY AWAY...we were there 3 times over 3 1/2 hours each time. This is a private company not Verizon itself. Next I will be calling the owners and Verizon C.S. already filed complaint about this store. Had to give it one star in order to post
Frequently Asked Questions About Verizon
Where is the Verizon store located in Tamaqua, PA?
The Verizon store is located at 45 Plaza Dr, Tamaqua, PA 18252.
What are the operating hours of the Verizon store in Tamaqua?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Which mobile phone brands does Russell Cellular Tamaqua offer?
They offer Verizon, Samsung, Google, Apple, Motorola, and LG brands.
Does the Verizon store in Tamaqua offer in-store pickup services?
Yes, in-store pickup is available at this location.
What payment options are accepted at Russell Cellular in Tamaqua?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Verizon store in Tamaqua via email?
You can email them at tamaqua.pa@russellcellular.com.
Is the Verizon store at 45 Plaza Dr accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance.
What nearby entertainment options are available around the Verizon store in Tamaqua?
Nearby entertainment options include Spare Time Bowling, Spare Time Lanes, and Climb-a-Lot Clubhouse playground.
What dining options are near the Verizon store in Tamaqua for customers to visit before or after their appointment?
Customers can enjoy meals at New Asian Bistro, Taco Bell, and Subway, all located nearby.
Are there nearby salons or beauty services around the Verizon store in Tamaqua?
Yes, Great Clips, Nails & Spa, and SMARTSTYLE hair salons are close to the store for convenient beauty services.