Verizon

4.5
224 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 45 Plaza Dr in Tamaqua, PA 18252

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
45 Plaza Dr, Tamaqua, PA
18252, United States

Hours

Reviews

4.5
222 reviews
5 stars
185
4 stars
9
3 stars
7
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Andrew, Bryan, and Jess.

Sales Experience

Several reviews highlighted positive experiences during the sales process, noting efficiency and professionalism from the sales associates.

Billing Issues

Numerous customers expressed frustration over unexpected fees and misleading information regarding billing and discounts.

Store Hours

Some customers reported issues with the store being closed earlier than advertised, leading to inconvenience.

Product Knowledge

Customers appreciated the staff's knowledge about products and services, which contributed to a smoother purchasing experience.
  • RF
    Rosaura Farina
    Oct 30, 2025
    5.0
    Excellent customer service
  • TT
    Tom Tierney
    Oct 6, 2025
    5.0
    Our salesman (If I remember correctly, Andrew) was kind, courteous, and efficient. Great sense of humor. Good taste in music. Thanks for the phone!
  • BV
    Bernard Vilcheck
    Sep 25, 2025
    5.0
    I had some trouble with pictures being down loaded. The manager Andrew had the patience of a saint and helped me.
  • KS
    Keith Sabulsky
    Sep 18, 2025
    5.0
    Knowledgeable staff and ample accessories.
  • JE
    JC EM
    Sep 4, 2025
    1.0
    They don't tell you how long the plans are. They say phone is free and when you get your bill you see it is not. They lack telling the you exactly how much you are going to pay. They (manager-Andrew) refused to call customer support to be told how to do what needed to be done when the c.s. agent wanted him to and would tell him how. They all are for the $ and will tell you what you want to hear and not the truth..STAY AWAY...we were there 3 times over 3 1/2 hours each time. This is a private company not Verizon itself. Next I will be calling the owners and Verizon C.S. already filed complaint about this store. Had to give it one star in order to post

Frequently Asked Questions About Verizon

Where is the Verizon store located in Tamaqua, PA?

The Verizon store is located at 45 Plaza Dr, Tamaqua, PA 18252.

What are the operating hours of the Verizon store in Tamaqua?

The store is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.