Business Details
About
Cell Phone StoreElectronics Store
Visit our store at State College for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
340 reviews
5 stars
155
4 stars
60
3 stars
29
2 stars
9
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and knowledge of staff members, there were significant complaints about rude and unprofessional behavior from some employees.
Wait Times
Customers frequently reported long wait times, with some stating they left without assistance due to the delays.
Sales Practices
Several reviews highlighted issues with upselling and unexpected charges, leading to dissatisfaction with the sales process.
Store Environment
The store was often described as crowded and lacking adequate seating, contributing to a negative customer experience.
Overall Experience
Experiences varied widely, with some customers reporting excellent service while others expressed frustration and disappointment.
- JCJudy CarlsonNov 3, 20255.0Michael was great to work with!
- DKDavid KneppNov 1, 20255.0Kesean was knowledgeable and provided excellent service.
- WSWendy ShareOct 29, 20255.0The person who helped me was Michael F. My emails would not load. He showed me how to empty my cashe and safely disallow many of the dozens of unwanted emails I get daily. I can't speak highly enough of his courtesy, knowlege and willingness to help.
- GAGail AgansOct 22, 20253.0First visit to replace my phone was awful - long wait and a Verizon rep who was clueless so I left with no phone. Second visit a few weeks later was the opposite. I arrived early for my appointment and was greeted quickly. The rep, Michael, was knowledgeable and efficient and found me a deal for a new phone that I didn't know was available.
- DBDylan BurkholderOct 20, 20251.0My new phone’s SIM card wouldn’t activate for whatever reason so I went into the store for help, and they couldn’t access the account, and instead of being helpful and calling care for me since I did not have a working phone, they made my father who was at his work doing his job call instead, and they still couldn’t help me. Then they finally let me use a store phone which hung up automatically after 5 mins because it’s a demo, and even after all that still didn’t offer to call for me once again just telling me it have my father do it. It took care 15 mins to re activate the sim. If only the store representatives were as helpful. The only thing they seemed to care about was the fact that I bought my phone straight from apple instead of their store.
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store in State College?
The Verizon store in State College is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which brands of smartphones are available at this Verizon store?
This Verizon store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as brands like Motorola, Kyocera, and TCL.
What delivery and pickup options does Verizon in State College provide?
Verizon offers in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Can I schedule an appointment to visit the Verizon store?
Yes, you can schedule an in-store appointment online or through the My Verizon app for a convenient shopping experience.
What payment methods are accepted at the Verizon State College store?
The store accepts checks, debit cards, and mobile NFC payments. It does not require cash only and offers free Wi-Fi.
What types of products and services does Verizon in State College offer for businesses?
They provide business cell phones, mobile hotspots, tablets, laptops, mobile plans, wireless internet plans, and voice plans.
Is free Wi-Fi available at the Verizon store in State College?
Yes, the Verizon store offers free Wi-Fi to customers visiting the location.
How can nearby Starbucks enhance my visit to the Verizon store?
After visiting Verizon, you can conveniently stop by the nearby Starbucks coffee shop to relax or grab a coffee, making your trip more enjoyable.
Are there dining options near the Verizon store in State College?
Yes, several fast food and restaurant options are nearby, including A&W Restaurant, Jersey Mike's Subs, Chick-fil-A, and Crumbl Cookies for a sweet treat after shopping.
What banking services are accessible near the Verizon store?
Nearby you can find Jersey Shore State Bank, Fulton Bank, and Penn State Federal Credit Union, making it easy to handle any financial errands along with your Verizon visit.